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This Week In Audience: What Audiences Want (And How They Want It) Edition

July 10, 2016 by Douglas McLennan Leave a Comment

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This week: How do you keep the immersive experience “art”?… Screens are killing dance (unless they’re not)… A Music store that’s figured out community… The Louisville Symphony tries a new community model… Now audio is beating video – who knew?

  1. Inside The Immersive Experience: Data suggest that more and more, people are looking for experiences over “merely” intellectual or emotional stimulation. Thus all those traditional orchestras, dancers and theatres taking their work out to non-traditional settings. But how do you make your immersive theatre piece from feeling like a glorified theme party?“[Director/designer Michael Counts] prefers to throw his audience into the action cold, toying with their minds, blurring the line between the actual and the merely apparent. ‘Reality doesn’t give you a lot of information,’ he said. ‘Often you sit in a place of wonder and mystery, and you’re trying to figure it out. And that actually enhances your agency.’ In an escape room, it also enhances your fear factor, which is fine by him. He wants people to feel like the danger is real.”
  2. Heads In Screens: It’s What’s Killing Dance (Unless It’s Saving It): Our constant preoccupation with our screens has narrowed our world. We don’t see what we don’t want to see or get exposed to random adventures. It’s “largely responsible for the loss of casual contact with the unfamiliar and the weird, with that which we did not choose, and it doesn’t help bring anyone into contact with dance who wasn’t already interested in it. But then, surprisingly, it does; the screen also emerges as a vehicle that can introduce casual viewers to concert dance.”
  3. A Music Store As Model For Building Community: There’s a music store in Missouri that has mastered the art of community engagement, and in an unaffected surprisingly sophisticated way. So maybe this is a model for theatres to think about when they’re trying to build communities for their own? “For theatre to become a “front porch” space that welcomes diverse perspectives, we as theatre professionals must trust our communities to engage with challenging material, and we must trust ourselves to hear and act upon opinions that challenge our ideas.”
  4. Is The Louisville Symphony Reinventing The Audience Model?  “[Teddy] Abrams has been the music director of the Louisville Orchestra for two years and by his own measure has had real success engaging the local community. He’s relentlessly tried new things, both in the way he goes out into the community and in programming … He’s approached his ‘mission,’ with the conviction that in Louisville he’s got to start from scratch, he’s got to find a way to make the lifestyle of a classical musician echo the excitement of being a sports star.”
  5. Wait… They’ve Been Telling Us Audiences Mostly Want Video… And yet, for the first time, audio streaming is beating video streaming. Audio stream growth is staggering – up 58% for the first six months of this year compared to the same period last year. “Services like Apple Music and Spotify delivered 114 billion streams in the first six months of 2016, with video platforms serving 95 billion. So what’s accounting for the spurt? Audio delivery is finally shifting from downloads to streaming. And audio is something you can listen to in the background, whereas video demands your attention.
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WALLACE FOUNDATION AUDIENCE RESOURCES

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This article and video are part of a series describing the early work of some of the 25 performing arts organizations participating in The Wallace Foundation’s $52 million Building Audiences for Sustainability initiative. Launched in 2015 in response to concerns about a declining audience base for a number of major art forms, the endeavor seeks to help the organizations strengthen their audience-building efforts, see if this contributes to their financial sustainability, and develop insights from the work for the wider arts field.


Think Opera’s Not for You? Opera Theatre of Saint Louis Says Think Again
Analysis showed that while the company’s core audience bought several tickets each year, even tending to schedule their May and June around opera season, newcomers behaved differently.




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In line with the community’s spirit of innovation, Seattle Symphony is using audience research to help target and woo recent transplants.





Denver Center Theatre Company is Cracking the Millennial Code...One Step at a Time
The average single-ticket buyer at the Denver Center Theatre Company is 50 years old and the average subscriber is 63, despite the fact that millennials, a group often defined as people born between 1981 and 1997, compose the largest age group in Denver. Since 2010, the Denver Center has been engaged in an iterative process of experimentation, evaluation and refinement to help reverse this trend.



The Party’s Still a Hit: The Isabella Stewart Gardner Museum Builds on its Millennial Momentum

That ongoing research has revealed areas to adjust, as well as successes. Soon after the re-opening, for example, the team partnered with a local music school, taking the opportunity to hold 45-minute concerts in Calderwood Hall. But in part through survey results, it realized the approach didn’t work. [read more]



Austin Ballet’s “Familiarity” Problem And How It Learned To Connect With New Audiences



“Encouraging people to attend the ballet more often was less about increasing their familiarity with productions and more about bridging an uncertainty gap. “Familiarity is about information,” notes Martin, “whereas uncertainty about how an experience will feel is much more personal. You can give somebody a lot of information but that’s not necessarily going to reassure them that they’re going to belong in that audience.”

How the Contemporary Jewish Museum
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​​​The Contemporary Jewish Museum in San Francisco moves to a larger space and secures a nine-fold increase in family visitors of all backgrounds.

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