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The Audience Is Changing!

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This Week In Audience: Free Tickets=Audience?… The YouTube Juggernaut

May 5, 2019 by Douglas McLennan Leave a Comment

This Week's Insights: YouTube is where the audience is happening... Will making tickets free get you an audience? (some experiments)... Neuroscience aims to explain music's appeal... The biggest gateway to theatre?... Impact - Netflix show led to increase in suicides. The Biggest Online Platform? There's a case that it's YouTube. It's a search engine (videos on how to fix or … [Read more...]

This Week In Audience: The $2000 Theatre Ticket, Everything’s An Entertainment Company Now

April 27, 2019 by Douglas McLennan Leave a Comment

This Week's Insights: Why social media doesn't drive ticket sales... Audiobooks are robbing our leisure time... HD streaming is helping define the world's great performing arts companies... Even fitness companies are becoming entertainers these days... Theatre at $2000 a ticket (would you pay?) Does Social Media Drive Ticket Sales? Nope (That's The Short Answer): Everyone's … [Read more...]

This Week In Audience: Trigger Warnings, And Reading As Competitive Sport

April 21, 2019 by Douglas McLennan Leave a Comment

This Week's Insights: A debate over audience trigger warnings... Virtual models that let you see inside someplace you can't go... Helping audiences become activists... Are you the vehicle or the competitor?... Should reading be a competition? Trigger Warnings At Theatres: A Good Idea? On the one hand, warning an audience before they see something that might be shocking or … [Read more...]

The Week In Audience: Is “Relevant” Art Better Art? And How Do You Measure?

April 14, 2019 by Douglas McLennan Leave a Comment

This Week's Insights: Do you get audience by being good or by being relevant (and is it really a choice?)... Different audience = different experience... News as culture/audience issue... When the audience helps plan programming... The new video arena. Art Versus Quality Versus Utility Versus Audience - What's The Balance? Arts Council England took a stand this week. In its … [Read more...]

This Week In Audience: Thinking About Audience As A Design Issue

April 7, 2019 by Douglas McLennan Leave a Comment

This Week's Insights: Treating audience as a design issue... Encouraging audience behavior by rewarding it... How museums are using 3D-printing... Working on making opera more accessible... The Netflix of books. Audience As A Design Issue: In the age of mass production, designers designed for the average user, a generic one-size-fits-all approach. Of course we all know … [Read more...]

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WALLACE FOUNDATION AUDIENCE RESOURCES

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WORLD MUSIC/CRASHarts Tests New Format New Name to Draw New Audiences
This article and video are part of a series describing the early work of some of the 25 performing arts organizations participating in The Wallace Foundation’s $52 million Building Audiences for Sustainability initiative. Launched in 2015 in response to concerns about a declining audience base for a number of major art forms, the endeavor seeks to help the organizations strengthen their audience-building efforts, see if this contributes to their financial sustainability, and develop insights from the work for the wider arts field.


Think Opera’s Not for You? Opera Theatre of Saint Louis Says Think Again
Analysis showed that while the company’s core audience bought several tickets each year, even tending to schedule their May and June around opera season, newcomers behaved differently.




Can the City's Boom Mean New Audiences for the Seattle Symphony?
In line with the community’s spirit of innovation, Seattle Symphony is using audience research to help target and woo recent transplants.





Denver Center Theatre Company is Cracking the Millennial Code...One Step at a Time
The average single-ticket buyer at the Denver Center Theatre Company is 50 years old and the average subscriber is 63, despite the fact that millennials, a group often defined as people born between 1981 and 1997, compose the largest age group in Denver. Since 2010, the Denver Center has been engaged in an iterative process of experimentation, evaluation and refinement to help reverse this trend.



The Party’s Still a Hit: The Isabella Stewart Gardner Museum Builds on its Millennial Momentum

That ongoing research has revealed areas to adjust, as well as successes. Soon after the re-opening, for example, the team partnered with a local music school, taking the opportunity to hold 45-minute concerts in Calderwood Hall. But in part through survey results, it realized the approach didn’t work. [read more]



Austin Ballet’s “Familiarity” Problem And How It Learned To Connect With New Audiences



“Encouraging people to attend the ballet more often was less about increasing their familiarity with productions and more about bridging an uncertainty gap. “Familiarity is about information,” notes Martin, “whereas uncertainty about how an experience will feel is much more personal. You can give somebody a lot of information but that’s not necessarily going to reassure them that they’re going to belong in that audience.”

How the Contemporary Jewish Museum
Expanded its Reach



​​​The Contemporary Jewish Museum in San Francisco moves to a larger space and secures a nine-fold increase in family visitors of all backgrounds.

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