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The Audience Is Changing!

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What We Learned About Audiences This Week (Mediums Matter)

June 18, 2018 by Douglas McLennan Leave a Comment

This Week's Insights: How Netflix is changing the watching culture... Are super-fans too toxic?... We can categorize the things that steal our attention... How an audience signals its savvy. Is Netflix A Vehicle Or A Culture? The answer is both. As a vehicle it has changed the way viewers access movies and TV. As a culture, it has changed expectations for how audiences … [Read more...]

This Week’s Audience Story Highlights – Are Memes Losing Impact?

June 4, 2018 by Douglas McLennan Leave a Comment

This Week's Insights: Are memes losing their ability to grab attention?... How Finland is reinventing libraries... Can classical music drive a hit TV show?... Is Netflix really a slave to traditional ratings?... Mega-festivals grab audiences. Memes Lose Their Fizzz: One of the reasons marketers have been so ebullient about social media is the ability for posts to go … [Read more...]

This Week In Audience Stories: Escalation Of Outrage

May 28, 2018 by Douglas McLennan Leave a Comment

This Week's Insights: Following clickbait to doom... Why music is losing its genres... So Netflix doesn't care about ratings?... Correlations between funding and audience... Weaponizing classical music is a result of commodification. Can You Clickbait? (Do You Really Want To?): Chasing audiences is a never-ending escalation of attempts to hijack our attention. And what … [Read more...]

This Week’s Audience Insights: Top Stories Of The Week

May 7, 2018 by Douglas McLennan 2 Comments

This Week's Insights: Hacking the museum experience... Flipping the movie universe... Could outsiders have a better take on classical music?... Older Britons are engaging in more art... How augmented reality is customizing museums. Hacking The Museum: One of the biggest problems in expanding audiences today is the fact that we're all so overwhelmed with information and … [Read more...]

This Week’s Review of Audience Insight Stories

April 15, 2018 by Douglas McLennan Leave a Comment

This Week's Insights: How streaming is changing music... The selfie-driven museum... The data-driven bestseller... How museums' purposes are being redefined... The first five-billion-view video How Streaming (And Its Data) Is Transforming Music: Now that the music business (and musicians) have granular data about how (and what) people are listening to, we can also see how … [Read more...]

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WALLACE FOUNDATION AUDIENCE RESOURCES

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WORLD MUSIC/CRASHarts Tests New Format New Name to Draw New Audiences
This article and video are part of a series describing the early work of some of the 25 performing arts organizations participating in The Wallace Foundation’s $52 million Building Audiences for Sustainability initiative. Launched in 2015 in response to concerns about a declining audience base for a number of major art forms, the endeavor seeks to help the organizations strengthen their audience-building efforts, see if this contributes to their financial sustainability, and develop insights from the work for the wider arts field.


Think Opera’s Not for You? Opera Theatre of Saint Louis Says Think Again
Analysis showed that while the company’s core audience bought several tickets each year, even tending to schedule their May and June around opera season, newcomers behaved differently.




Can the City's Boom Mean New Audiences for the Seattle Symphony?
In line with the community’s spirit of innovation, Seattle Symphony is using audience research to help target and woo recent transplants.





Denver Center Theatre Company is Cracking the Millennial Code...One Step at a Time
The average single-ticket buyer at the Denver Center Theatre Company is 50 years old and the average subscriber is 63, despite the fact that millennials, a group often defined as people born between 1981 and 1997, compose the largest age group in Denver. Since 2010, the Denver Center has been engaged in an iterative process of experimentation, evaluation and refinement to help reverse this trend.



The Party’s Still a Hit: The Isabella Stewart Gardner Museum Builds on its Millennial Momentum

That ongoing research has revealed areas to adjust, as well as successes. Soon after the re-opening, for example, the team partnered with a local music school, taking the opportunity to hold 45-minute concerts in Calderwood Hall. But in part through survey results, it realized the approach didn’t work. [read more]



Austin Ballet’s “Familiarity” Problem And How It Learned To Connect With New Audiences



“Encouraging people to attend the ballet more often was less about increasing their familiarity with productions and more about bridging an uncertainty gap. “Familiarity is about information,” notes Martin, “whereas uncertainty about how an experience will feel is much more personal. You can give somebody a lot of information but that’s not necessarily going to reassure them that they’re going to belong in that audience.”

How the Contemporary Jewish Museum
Expanded its Reach



​​​The Contemporary Jewish Museum in San Francisco moves to a larger space and secures a nine-fold increase in family visitors of all backgrounds.

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