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The Audience Is Changing!

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This Week In Audience: Using AI To Manage Audiences, Some New Behavior For Students

October 28, 2018 by Douglas McLennan Leave a Comment

This Week's Insights: Streaming services are killing niche audiences... Museums are using artificial intelligence to manage audience... Twice as many students are paying attention to news... How Bravo TV addicts viewers with music... Can a vibrant plaza outside help what goes on inside? Niche Services Are Abandoning Their Audiences: In the tech world, if the user base … [Read more...]

This Week in Audience: Broadway Theatre Is Attracting Younger Audiences

October 22, 2018 by Douglas McLennan Leave a Comment

This Week's Insights: Broadway audiences are getting younger... Connect to your audience by working in public... Canadian theatre leader changes with audience... You shouldn't force your audience to participate... Judges overturn the audience choice. The Broadway Audience Is Getting Younger: The familiar story, of course, is that audiences for the arts - across the arts - … [Read more...]

This Week in Audience: How Have-It-Your-Way Is Changing The Arts (and a little data insight)

October 14, 2018 by Douglas McLennan Leave a Comment

This Week's Insights: Tell us where you want us to perform...Tell us how much you want to pay... Tell us what kind of experience you want... What older audiences want... How some theatres are thinking about engagement, education and community. We'll Perform Where You Want: Scottish Ballet tells its audience: tell us where you'd like us to perform and we might do it. Patrons … [Read more...]

This Week In Audience: Media Influencers Out, Smaller Cities In

October 7, 2018 by Douglas McLennan Leave a Comment

This Week's Insights: Why diversity is tough to achieve... What power do "media influencers" have, anyway?... Video piracy up as streaming services diversify... Will augmented reality be the new theatre normal?... Why small cities are making a comeback. Why Diversity Is Hard: Surveying the acres of white faces (and mostly greying or balding heads) in the West End, it is … [Read more...]

This Week in Audience: Empty-Calorie Museums, And Arts As Social Justice Advocate

September 30, 2018 by Douglas McLennan Leave a Comment

This Week's Insights: The empty audience calories of Instagram museums... Arts institutions attempting to become community centers... The New York Public Library becomes an Instagram publisher?... Can theatre move the dial on public issues?... Online learning has changed the way students learn the piano. How To Get Sick On Instagram Museums: You know what Instagram museums … [Read more...]

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WALLACE FOUNDATION AUDIENCE RESOURCES

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WORLD MUSIC/CRASHarts Tests New Format New Name to Draw New Audiences
This article and video are part of a series describing the early work of some of the 25 performing arts organizations participating in The Wallace Foundation’s $52 million Building Audiences for Sustainability initiative. Launched in 2015 in response to concerns about a declining audience base for a number of major art forms, the endeavor seeks to help the organizations strengthen their audience-building efforts, see if this contributes to their financial sustainability, and develop insights from the work for the wider arts field.


Think Opera’s Not for You? Opera Theatre of Saint Louis Says Think Again
Analysis showed that while the company’s core audience bought several tickets each year, even tending to schedule their May and June around opera season, newcomers behaved differently.




Can the City's Boom Mean New Audiences for the Seattle Symphony?
In line with the community’s spirit of innovation, Seattle Symphony is using audience research to help target and woo recent transplants.





Denver Center Theatre Company is Cracking the Millennial Code...One Step at a Time
The average single-ticket buyer at the Denver Center Theatre Company is 50 years old and the average subscriber is 63, despite the fact that millennials, a group often defined as people born between 1981 and 1997, compose the largest age group in Denver. Since 2010, the Denver Center has been engaged in an iterative process of experimentation, evaluation and refinement to help reverse this trend.



The Party’s Still a Hit: The Isabella Stewart Gardner Museum Builds on its Millennial Momentum

That ongoing research has revealed areas to adjust, as well as successes. Soon after the re-opening, for example, the team partnered with a local music school, taking the opportunity to hold 45-minute concerts in Calderwood Hall. But in part through survey results, it realized the approach didn’t work. [read more]



Austin Ballet’s “Familiarity” Problem And How It Learned To Connect With New Audiences



“Encouraging people to attend the ballet more often was less about increasing their familiarity with productions and more about bridging an uncertainty gap. “Familiarity is about information,” notes Martin, “whereas uncertainty about how an experience will feel is much more personal. You can give somebody a lot of information but that’s not necessarily going to reassure them that they’re going to belong in that audience.”

How the Contemporary Jewish Museum
Expanded its Reach



​​​The Contemporary Jewish Museum in San Francisco moves to a larger space and secures a nine-fold increase in family visitors of all backgrounds.

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