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The Audience Is Changing!

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This Week’s Audience Insights: The Corrosive Idea That Art Is “Content”

May 29, 2017 by Douglas McLennan Leave a Comment

This Week's Insights: Measuring arts audiences has become a mania that even the measurers are skeptical of... Remember when artists could get rich by going "viral"?... Among the toxic ideas from Silicon Valley is that art is "content"... What matters when audiences choose orchestra concerts... Should artists control who see their work and how?  Even The People Who Measure … [Read more...]

This Week’s Audience Insights: The Younger Audience

May 21, 2017 by Douglas McLennan Leave a Comment

This Week's Insights: What young people think (surprisingly)... Is patronage the new audience builder?... Audience engagement is already a thing (be fore it became "a thing"... The world is accelerating (but just in your head... How art is adopting the "slow food" approach. The Secret Life Of Young People (And aren't you dying to know)...: Choreographer Rosie Kay wanted to … [Read more...]

This Week in Audience: Is Complexity The New Clickbait?

May 14, 2017 by Douglas McLennan Leave a Comment

This Week's Insights: Signs some audiences are craving complexity... A liking for "junk" culture is nothing to be ashamed of... How to get audiences to take a chance on the new... Audiences are changing. Chris Lorway thinks he knows how... Will computers and science lead to better art? Is Complexity The New Clickbait? Well, clickbait might be a bit of a stretch. But there … [Read more...]

This Week In Audience: How Ticket Pricing Defines Audience

May 7, 2017 by Douglas McLennan Leave a Comment

This Week's Insights: Ticket pricing isn't always so much about money anymore - it should shape your audience strategies. Is the challenge of getting more young people interested in museums building apps to distract them? And here are five principles for creating good city-guide apps. Ticket Pricing Story I - Tickets As Audience Strategy: Think your ticket pricing is just … [Read more...]

Audiences And A Desire To Return To Real-World Things (Maybe)

May 1, 2017 by Douglas McLennan Leave a Comment

This Week's Insights: Sales of physical books set a new record in the UK, Netflix weighs bypassing movie theatres altogether, insights into how our musical tastes are set, internships may be making diversity more difficult in the arts, and how about selling the arts with fun? Back To The Physical World: Every week we're seeing signs of a revival of real-world experiences … [Read more...]

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WALLACE FOUNDATION AUDIENCE RESOURCES

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WORLD MUSIC/CRASHarts Tests New Format New Name to Draw New Audiences
This article and video are part of a series describing the early work of some of the 25 performing arts organizations participating in The Wallace Foundation’s $52 million Building Audiences for Sustainability initiative. Launched in 2015 in response to concerns about a declining audience base for a number of major art forms, the endeavor seeks to help the organizations strengthen their audience-building efforts, see if this contributes to their financial sustainability, and develop insights from the work for the wider arts field.


Think Opera’s Not for You? Opera Theatre of Saint Louis Says Think Again
Analysis showed that while the company’s core audience bought several tickets each year, even tending to schedule their May and June around opera season, newcomers behaved differently.




Can the City's Boom Mean New Audiences for the Seattle Symphony?
In line with the community’s spirit of innovation, Seattle Symphony is using audience research to help target and woo recent transplants.





Denver Center Theatre Company is Cracking the Millennial Code...One Step at a Time
The average single-ticket buyer at the Denver Center Theatre Company is 50 years old and the average subscriber is 63, despite the fact that millennials, a group often defined as people born between 1981 and 1997, compose the largest age group in Denver. Since 2010, the Denver Center has been engaged in an iterative process of experimentation, evaluation and refinement to help reverse this trend.



The Party’s Still a Hit: The Isabella Stewart Gardner Museum Builds on its Millennial Momentum

That ongoing research has revealed areas to adjust, as well as successes. Soon after the re-opening, for example, the team partnered with a local music school, taking the opportunity to hold 45-minute concerts in Calderwood Hall. But in part through survey results, it realized the approach didn’t work. [read more]



Austin Ballet’s “Familiarity” Problem And How It Learned To Connect With New Audiences



“Encouraging people to attend the ballet more often was less about increasing their familiarity with productions and more about bridging an uncertainty gap. “Familiarity is about information,” notes Martin, “whereas uncertainty about how an experience will feel is much more personal. You can give somebody a lot of information but that’s not necessarily going to reassure them that they’re going to belong in that audience.”

How the Contemporary Jewish Museum
Expanded its Reach



​​​The Contemporary Jewish Museum in San Francisco moves to a larger space and secures a nine-fold increase in family visitors of all backgrounds.

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