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This Week’s Audience Lessons: Oscars, The NEA And The Fraudulence Of “Trending”

March 1, 2018 by Douglas McLennan 2 Comments

This Week's Insights: When the Oscars lose their audience... How audience drives Hollywood's behavior... The NEA is really an audience diversifier... Reviews that don't offer point of view lose their audience... "Trending" doesn't measure audience (don't be fooled). Have The Oscars Lost Their Audience? It's been a while now since big box office hits have coincided with the … [Read more...]

This Week’s Lessons In Understanding Audiences: Diversity, Addiction, And Rethinking Ticket-Selling

February 11, 2018 by Douglas McLennan Leave a Comment

This Week's Insights: Outcry over orchestra gender imbalances... What happens when you take smartphones away from your audience... Is there will to make theatres accessible for all?... Rethinking how we sell tickets... Fighting (and being aware of) tech addiction. Is It Okay For Orchestras To Have Seasons With Only Male Composers? Several orchestras unveiled next year's … [Read more...]

This Week’s Insights In Audience: The Medium And The Message

February 7, 2018 by Douglas McLennan Leave a Comment

This Week's Insights: Why was the iPad a failed publishing revolution?... How your phone's design killed talking on the phone... Public space as a policing tool... How bands are succeeding by playing smaller... VR is a great experience in search of an audience imperative. The Best New Experience In The World Can't Succeed Unless... it finds a way into people's day to day … [Read more...]

This Week’s Insights On Audience Behavior, Skeptical Edition

January 31, 2018 by Douglas McLennan 1 Comment

This Week's Insights: Let's be skeptical of those "audience behavior" studies... why theatre needs an audience to be theatre... Beware the tech backlash as an audience theme... Why romance writers are killing it with audiences... Music Is The Universal Language (Or Not): We see a lot of stories about research on arts matters here at ArtsJournal. The headlines are often … [Read more...]

This Week’s Audience Roundup: Why We Love Harsh Reviews; The Art-Selfie App That Went Viral

January 22, 2018 by Douglas McLennan Leave a Comment

This Week's Insights: Our tortured fascination with reviews... Making fun of classical musicians... a debate about museum admission prices... Does a viral art app teach us anything?... The fascinating reasons Hamilton tickets are obtainable in Chicago. They Say Reviews Are Dying. So What Accounts For This? Harsh reviews - the kind that make you sit up and go "wow" are … [Read more...]

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WALLACE FOUNDATION AUDIENCE RESOURCES

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WORLD MUSIC/CRASHarts Tests New Format New Name to Draw New Audiences
This article and video are part of a series describing the early work of some of the 25 performing arts organizations participating in The Wallace Foundation’s $52 million Building Audiences for Sustainability initiative. Launched in 2015 in response to concerns about a declining audience base for a number of major art forms, the endeavor seeks to help the organizations strengthen their audience-building efforts, see if this contributes to their financial sustainability, and develop insights from the work for the wider arts field.


Think Opera’s Not for You? Opera Theatre of Saint Louis Says Think Again
Analysis showed that while the company’s core audience bought several tickets each year, even tending to schedule their May and June around opera season, newcomers behaved differently.




Can the City's Boom Mean New Audiences for the Seattle Symphony?
In line with the community’s spirit of innovation, Seattle Symphony is using audience research to help target and woo recent transplants.





Denver Center Theatre Company is Cracking the Millennial Code...One Step at a Time
The average single-ticket buyer at the Denver Center Theatre Company is 50 years old and the average subscriber is 63, despite the fact that millennials, a group often defined as people born between 1981 and 1997, compose the largest age group in Denver. Since 2010, the Denver Center has been engaged in an iterative process of experimentation, evaluation and refinement to help reverse this trend.



The Party’s Still a Hit: The Isabella Stewart Gardner Museum Builds on its Millennial Momentum

That ongoing research has revealed areas to adjust, as well as successes. Soon after the re-opening, for example, the team partnered with a local music school, taking the opportunity to hold 45-minute concerts in Calderwood Hall. But in part through survey results, it realized the approach didn’t work. [read more]



Austin Ballet’s “Familiarity” Problem And How It Learned To Connect With New Audiences



“Encouraging people to attend the ballet more often was less about increasing their familiarity with productions and more about bridging an uncertainty gap. “Familiarity is about information,” notes Martin, “whereas uncertainty about how an experience will feel is much more personal. You can give somebody a lot of information but that’s not necessarily going to reassure them that they’re going to belong in that audience.”

How the Contemporary Jewish Museum
Expanded its Reach



​​​The Contemporary Jewish Museum in San Francisco moves to a larger space and secures a nine-fold increase in family visitors of all backgrounds.

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