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The Week In Audience: Is “Relevant” Art Better Art? And How Do You Measure?

April 14, 2019 by Douglas McLennan Leave a Comment

This Week’s Insights: Do you get audience by being good or by being relevant (and is it really a choice?)… Different audience = different experience… News as culture/audience issue… When the audience helps plan programming… The new video arena.

  1. Art Versus Quality Versus Utility Versus Audience – What’s The Balance? Arts Council England took a stand this week. In its new 10-year strategy, the funder said that “high quality” will no longer be the primary factor in deciding what it funds. Instead, relevance to community will be a major factor. And how do you determine relevance? Ah yes, that’s the issue. If the old thinking was create high quality work and audience will follow, now there’s an attempt to include a measure of what the impact is on a community. And which community. And that will inevitably change the audience – both who the audience is as well as what value they get from it. In the US, more and more funders are working to diversify audiences, and there’s a question of what differences social impact funding has on art forms. This story is a case study on the initiatives of one such funder.
  2. Does The Audience You’re Part Of Determine The Experience You Have? Howard Sherman attends the Humana theatre festival on a college weekend and unexpectedly finds himself in an audience of young people. It was a revelation, being part of a group of engaged young people focused intently on the work. “Most theatre professionals recognise the value of bringing in younger patrons, especially those seeking careers in the theatre, as essential to the continued welfare of the industry. But there’s another benefit to bringing in such a group – that it has the effect of improving the vitality of the entire audience, broadening the range of responses to the work and breaking down the homogeneity that too often affects that essential element of theatre: the audience.”
  3. News As A Cultural/Audience Issue: Cal Newport, a computer science expert writes: “Exposure to the online torrent of “incomplete, redundant, and often contradictory” information that now invariably follows a major news event is counterproductive and leaves us less informed. Even when nothing earth-shattering is happening on a given day, he continues, people follow a compulsive pattern of media consumption, triggered by any hint of boredom.” Moreover, our devices are designed to addict us. And the audience-gathering technologies that surround us are misaligned with healthy, informed news consumption. Writer Andrew Ferguson used to subscribe to four print newspapers, but over the years devolved to digital (as most of us have). So he tried an experiment and subscribed again. And what did he learn? It’s all about the personal rituals. Ritual is an addictive audience-building strategy.
  4. What Happens When You Ask Your Audience To Help Plan Programming? Well, here’s a real-life example: “For the last year or so, the Theatre Royal [in the English city of York] has not only been asking its audience what they think of their shows – it has invited them to make programming decisions themselves.” Visionari, a group of about 20 (old) Yorkers assembled by Theatre Royal, “[have] attended workshops, met everyone from the artistic director to the graphic designer, and taken responsibility for a week-long festival in the studio.”
  5. Watching Video Games In A Crowd Is Big. So Now We’re Designing Arenas For It: Fortnite is huge. And video game tournaments such as PAX sell out sports arenas in minutes. Now an arena specifically built for video game events. Should you care? Interesting to see the amenities this audience wants. The Fusion Arena, a $50 million, 65,000-square-foot venue dedicated to esports, is set to open in 2021 in Philadelphia’s sports district. Primarily, “[it] will host home games for the Philadelphia Fusion, the professional nine-person team in the 20-team Overwatch League, … but the arena will also host occasional outside events.”

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WALLACE FOUNDATION AUDIENCE RESOURCES

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WORLD MUSIC/CRASHarts Tests New Format New Name to Draw New Audiences
This article and video are part of a series describing the early work of some of the 25 performing arts organizations participating in The Wallace Foundation’s $52 million Building Audiences for Sustainability initiative. Launched in 2015 in response to concerns about a declining audience base for a number of major art forms, the endeavor seeks to help the organizations strengthen their audience-building efforts, see if this contributes to their financial sustainability, and develop insights from the work for the wider arts field.


Think Opera’s Not for You? Opera Theatre of Saint Louis Says Think Again
Analysis showed that while the company’s core audience bought several tickets each year, even tending to schedule their May and June around opera season, newcomers behaved differently.




Can the City's Boom Mean New Audiences for the Seattle Symphony?
In line with the community’s spirit of innovation, Seattle Symphony is using audience research to help target and woo recent transplants.





Denver Center Theatre Company is Cracking the Millennial Code...One Step at a Time
The average single-ticket buyer at the Denver Center Theatre Company is 50 years old and the average subscriber is 63, despite the fact that millennials, a group often defined as people born between 1981 and 1997, compose the largest age group in Denver. Since 2010, the Denver Center has been engaged in an iterative process of experimentation, evaluation and refinement to help reverse this trend.



The Party’s Still a Hit: The Isabella Stewart Gardner Museum Builds on its Millennial Momentum

That ongoing research has revealed areas to adjust, as well as successes. Soon after the re-opening, for example, the team partnered with a local music school, taking the opportunity to hold 45-minute concerts in Calderwood Hall. But in part through survey results, it realized the approach didn’t work. [read more]



Austin Ballet’s “Familiarity” Problem And How It Learned To Connect With New Audiences



“Encouraging people to attend the ballet more often was less about increasing their familiarity with productions and more about bridging an uncertainty gap. “Familiarity is about information,” notes Martin, “whereas uncertainty about how an experience will feel is much more personal. You can give somebody a lot of information but that’s not necessarily going to reassure them that they’re going to belong in that audience.”

How the Contemporary Jewish Museum
Expanded its Reach



​​​The Contemporary Jewish Museum in San Francisco moves to a larger space and secures a nine-fold increase in family visitors of all backgrounds.

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