• AJ
  • dance
  • ideas
  • issues
  • media
  • music
  • people
  • theatre
  • words
  • visual
  • ajblogs
  • about AJ
    • advertise

ArtsAudience

The Audience Is Changing!

  • AJ Home
  • This Week in Audience
  • Featured Audience
  • AJ Audience
  • about our audience project ~

What We Learned About Audience This Week: Is Streaming Good For The Arts? How About The Death Of Retail?

April 16, 2017 by Douglas McLennan Leave a Comment

This Week: Is streaming performances good for the arts?… Why Are we still allowing ticket surcharges?… Another study tells us how to build arts audiences… TV’s audience base is slipping away… How will the death of retail affect the arts?

  1. Streaming – Good Or Bad For The Arts? More and more arts organizations are live-streaming their events. But how does it impact the arts? Build awareness to increase ticket sales? Or turn the ticket-buyer into a non-buying online lurker? A report compiled by Frédéric Julien of CAPACOA and research consultant Inga Petri, argues that “non-profit groups will need to consider their own versions of vertical integration, with presenters making strategic alliances with producers or co-operating with private industry to build networks large enough to draw the audiences they will need. As a model it points to Radioplayer Canada, a single app implemented by 400 public, private, community and campus radio stations. For the performing arts, the details are still hazy, but the message is clear: Go digital or go home.”
  2. Audiences Hate Ticket Surcharges, So Why Do We Allow Them? Ticketing fees can add considerable cost to tickets, and if ticket cost is a factor, then we’re undoubtedly dissuading some fans. One theatre has had an epiphany:  “At the Birmingham Stage Company we recently went public about our decision to pull out of future presentations at Leeds Grand because of the £3 booking fee and £1 restoration fee that is levied on all tickets. This means that schoolchildren seeing our production of Gangsta Granny by David Walliams for £10 are then being asked to pay another £4 on top. This effectively amounts to a 40% surcharge on every ticket.”
  3. Another Study That States The Obvious Way To Build Arts Lovers: Expose them to the arts at an early age and have them study the arts.  “Rather than disengage from art-making and arts attendance upon graduation, students of school-based music and arts education were significantly more likely (than their peers) to create art in their own lives, and to patronize arts events.” No go forth and make arts opportunities for kids!
  4. TV Is One Of Our Most Creative Media Right Now, But  Its Paying Base Is Slipping Away: Shelly Palmer argues that there will still be TV networks in a few years, just not the traditional ones: “People often reminisce about the ‘good ole days’ when there were four major networks: ABC, NBC, CBS, and Fox. We are transitioning to a world where there will still be four networks, just not the four networks you’re used to. FANG (Facebook, Amazon, Netflix and Google) is delivering actionable data to advertisers in ways that traditional broadcasters simply can’t.”
  5. Physical Retail Stores Are Dying As Consumer Behavior Changes: This is the week that dying retail stories were everywhere. Dying malls. Dying retail stores. Tens of thousands of jobs lost. As we increasingly shop and buy online, physical stores are shuttering, and the social implications are enormous, from job losses to some fundamental changes in consumer behavior. So how does this impact the arts? If shopping is a social behavior that takes us outside our privately-constructed bubbles to interact with others, are we going to be more isolated? Are we shrinking our exposure to diversity? If we go out less in public to shop will it be more difficult to convince us to come out to the theatre or museum? As physical shopping declines, will people turn more to the arts to get their sense of community?
Image: Pixabay

 

 

Filed Under: This Week in Audience

Leave a Reply Cancel reply

Your email address will not be published. Required fields are marked *

WALLACE FOUNDATION AUDIENCE RESOURCES

NEW!



WORLD MUSIC/CRASHarts Tests New Format New Name to Draw New Audiences
This article and video are part of a series describing the early work of some of the 25 performing arts organizations participating in The Wallace Foundation’s $52 million Building Audiences for Sustainability initiative. Launched in 2015 in response to concerns about a declining audience base for a number of major art forms, the endeavor seeks to help the organizations strengthen their audience-building efforts, see if this contributes to their financial sustainability, and develop insights from the work for the wider arts field.


Think Opera’s Not for You? Opera Theatre of Saint Louis Says Think Again
Analysis showed that while the company’s core audience bought several tickets each year, even tending to schedule their May and June around opera season, newcomers behaved differently.




Can the City's Boom Mean New Audiences for the Seattle Symphony?
In line with the community’s spirit of innovation, Seattle Symphony is using audience research to help target and woo recent transplants.





Denver Center Theatre Company is Cracking the Millennial Code...One Step at a Time
The average single-ticket buyer at the Denver Center Theatre Company is 50 years old and the average subscriber is 63, despite the fact that millennials, a group often defined as people born between 1981 and 1997, compose the largest age group in Denver. Since 2010, the Denver Center has been engaged in an iterative process of experimentation, evaluation and refinement to help reverse this trend.



The Party’s Still a Hit: The Isabella Stewart Gardner Museum Builds on its Millennial Momentum

That ongoing research has revealed areas to adjust, as well as successes. Soon after the re-opening, for example, the team partnered with a local music school, taking the opportunity to hold 45-minute concerts in Calderwood Hall. But in part through survey results, it realized the approach didn’t work. [read more]



Austin Ballet’s “Familiarity” Problem And How It Learned To Connect With New Audiences



“Encouraging people to attend the ballet more often was less about increasing their familiarity with productions and more about bridging an uncertainty gap. “Familiarity is about information,” notes Martin, “whereas uncertainty about how an experience will feel is much more personal. You can give somebody a lot of information but that’s not necessarily going to reassure them that they’re going to belong in that audience.”

How the Contemporary Jewish Museum
Expanded its Reach



​​​The Contemporary Jewish Museum in San Francisco moves to a larger space and secures a nine-fold increase in family visitors of all backgrounds.

ALSO:

VISIT THE WALLACE KNOWLEDGE CENTER

Copyright © 2025 · Magazine Pro Theme on Genesis Framework · WordPress · Log in