Nearly 200 complaints have been filed on the BBB site against Fever, the ticketing company for the event, with at least two dozen about this specific exhibit. Customers have cited their frustration over mistaking Fever’s version for a similar exhibit from a different company, called “Immersive Van Gogh” and wanting a refund, but not being able to get one due to company policy. The BBB also mentioned in its warning about this show that there are additional Van Gogh-themed events touring in the United States, including “Imagine Van Gogh: The Immersive Experience” and “Van Gogh Alive.” – Seattle Times