“You feel like crap, you’re exhausted, you may be sick, you may have a cold. I’ve got arthritis everywhere. … But it all disappears the minute the lights come up and you start walking down a small dark hallway or climbing down into this tunnel. I have no idea what the attraction is. I cannot tell you how many times a day I say to myself, ‘Why am I doing this? Why do I have to go there?’ I have no answer for it.”