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Diane Ragsdale on what the arts do and why

On toilet-scrubbing Boomers & succession planning

In last week’s post, I asked whether the nonprofit art sector in the US constitutes ‘good work’ from the perspective of the artists and staffers working therein. The paragraph on ‘scrubbing toilets’ sparked quite a bit of attention and stimulated several comments on succession planning. While succession planning (or the lack of it) in the nonprofit arts sector was not the solution (problem) I was aiming at in my first post, it’s a compelling topic, so I thought I’d share a few thoughts.

In 2005, Jerry Yoshitomi and I co-moderated a panel session at a Grantmakers in the Arts conference called Bye Bye Boomer (Hello Retirement); or Is It Time to ‘Retire Retirement’? In advance of the session we created a little survey and polled our friends and contacts. It was informal and non-scientific. We just wanted to use the responses to help stimulate a conversation at the session. We had an equal number of Boomers and those younger than Boomers take the survey. Here’s my recollection of the gist of the more memorable (read: hostile, moving, or passionate) responses from our convenience survey:

Boomers reflected that they had worked hard to achieve their positions (and decent salaries, finally!) and resented feeling compelled to move along just because others coming up were eager to take over and they were nearing official ‘retirement age’. Additionally, almost none of them could afford to retire (having no pensions or savings from years of low- or no-paying nonprofit work). Many were put off by unwilling-to-pay-their-dues young upstarts expecting decent salaries and top posts straight out of college and to work bankers’ hours.

Younger respondents resented that they were stuck with useless degrees and loans to pay off and that they had few options, none of them appealing: (1) start your own small (and unlikely to become large) company that pays nothing (hard to do when you have $60,000 in student loans to pay off); (2) work day and night for low wages in an established institution and hang out for a couple decades in the hope that you will eventually be promoted; or (3) take over an organization that’s been driven into the ground and spend years trying to ‘fix’ the institution without ‘changing it’ and thereby offending the board, funders, donors, and current patrons.

I’ve since seen such sentiments reflected time and again. But these arguments are beside the point (and perhaps growing a bit tired). Whether or not Boomers should stay in their nonprofit posts for 20 more years or begin to turn the reins over to a next generation (or at least promote them to positions with meaningful authority) is not a decision that should be based on ‘what’s owed’ to Boomers (for their years of no-wage toilet scrubbing) or to those (overeducated grads saddled with debt) who are eager to grab their jobs.

What about what’s best for the mission? What’s best for the arts and culture sector?

Plenty of my friends are Boomers and many of them are incredibly effective in their leadership positions and have deep knowledge of and ties to their communities (relationships which translate into resources for the institution); it’s hard for me to imagine that their individual institutions or the sector as a whole would be better off if they all suddenly began jumping ship. Having said this, I think the arts and culture sector will be stagnant 20 years from now if it doesn’t start trusting (and investing in) 18-35 year olds and heeding their ideas on how to produce, curate, finance, ‘market’ (will we even use this term in 15 years?), and distribute both mediated content and ‘live arts’ events.

Four Eyed Monsters is a 2005 film by Susan Buice and Arin Crumley. While it is a very low budget digital video production, the young filmmakers gained significant attention for their use of various web-related strategies for distributing and building an audience for their film. As I understand it, Buice and Crumley were wooed by several companies (with no toilet scrubbing required as part of the deal) when their methods for creating, marketing, and distributing their film came to light.***

What was considered to be incredibly innovative by the arts and entertainment industry establishment appeared to be completely intuitive for Buice and Crumley. We talk about the need to ‘find new models’ … ‘re-think the nature of liveness’ … ‘change the relationship between artist/audience’ … ‘get rid of artificial divides (disciplinary, nonprofit/commercial, business/art)’. I don’t think smoke starts pouring out of the ears of the Millenials when they try to think about these things. The new paradigms just make more sense to them than the old ones.

My intuition would never have led me to the marketing and distribution tactics created by Buice and Crumley. I was incredibly enthused when I heard about Four Eyed Monsters. I was also envious as I realized that I probably couldn’t trust my instincts for how to market anymore. I’ve joked with friends that perhaps we need reverse professional development programs in the nonprofit arts sector: Boomers and GenX leaders taking courses taught by those in GenerationY. I’d sign up.

A few years back a national service organization contacted me as they were designing a new comprehensive professional development program aimed at ‘young/future/emerging leaders’. They solicited my thoughts on what such leaders want and need to learn. I said (essentially): “I think many of them are, for the most part, overdeveloped from the standpoint of workshops, seminars, and webinars. What they need and want is the chance to put into action what they have learned. Make some decisions, exercise some judgments. Act. Fail. Reflect. Learn. Act. Succeed. Reflect. Learn. Can you give them that?”

Do young people make mistakes? Sure. Did I when I ran my first organization at the age of 30? Or my second at age 34? Uh huh. And last I checked people don’t stop making mistakes when they turn 40 or 50 or 60. There is greater risk in keeping the next generation tethered (and bored and frustrated) than in unleashing their power and perhaps having them make some mistakes.

There were some terrific comments on last week’s Jumper post–notably a particularly thoughtful one from David Dower about his experiences both scrubbing toilets in exchange for the opportunity to learn/participate early in his career, and (later and currently) mentoring the next generation. David is a great leader who is striving to provide a platform for his staff to exercise their ideas. And there are many more like David (in small and large institutions across the US).  I certainly hope they do not leave the sector anytime soon. I also hope that when their young staffers are ready to run institutions that they will have the opportunity to do so.

As to those leaders who need to move on for the good of their institutions but who are reluctant to do so (perhaps because they are not psychologically or financially prepared to let go) … well, how and when to deal with them, and whether or not to require them to come up with succession plans and perhaps give them emeritus positions and salaries for a period of time (just a thought),  is in the hands of governing boards across the US. Let’s hope they are paying attention.

*** Thanks to friend and (20 Under 40 author) Brian Newman for first turning me on to Buice and Crumley and countless other great new ideas, companies, & perspectives these past five years.

Toilet brush and gloves image by Kiselev Andrey Valerevich licensed by Shutterstock.com.

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Recent Comments

  • Andrew Taylor on On a Strategy of Indeterminacy: Or, the Value of Creating Pathways to the Unforeseen: “Love this line of thinking, Diane! Although I also wonder about the many small, safe-to-fail ways you could explore randomness…” Feb 21, 22:54
  • Rick Heath on On a Strategy of Indeterminacy: Or, the Value of Creating Pathways to the Unforeseen: “Thanks Dianne Compelled and confused! (Not for the first time, and not entirely because of your words, but somewhat because…” Feb 5, 07:20
  • Diane Ragsdale on On a Strategy of Indeterminacy: Or, the Value of Creating Pathways to the Unforeseen: “Hi Ella! Thanks so much for taking the time to read and engage with the post. Thank you for reminding…” Feb 2, 18:19
  • Diane Ragsdale on On a Strategy of Indeterminacy: Or, the Value of Creating Pathways to the Unforeseen: “Caroline! Thanks so much for reading and sharing reflections. I am compelled by your idea to have an entire college…” Feb 2, 18:18
  • Diane Ragsdale on On a Strategy of Indeterminacy: Or, the Value of Creating Pathways to the Unforeseen: “Margaret, Thank you for taking the time to read and comment and for the warm wishes for my recovery. I…” Feb 2, 16:57

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A Few Things I’ve Written

"Surviving the Culture Change", "The Excellence Barrier", "Holding Up the Arts: Can We Sustain What We've Creatived? Should We?" and "Living in the Struggle: Our Long Tug of War in the Arts" are a few keynote addresses I've given in the US and abroad on the larger changes in the cultural environment and ways arts organizations may need to adapt in order to survive and thrive in the coming years.

If you want a quicker read, then you may want to skip the speeches and opt for the article, "Recreating Fine Arts Institutions," which was published in the November 2009 Stanford Social Innovation Review.

Here is a recent essay commissioned by the Royal Society for the Encouragement of the Arts for the 2011 State of the Arts Conference in London, "Rethinking Cultural Philanthropy".

In 2012 I documented a meeting among commercial theater producers and nonprofit theater directors to discuss partnerships between the two sectors in the development of new theatrical work, which is published by HowlRound. You can get a copy of this report, "In the Intersection," on the HowlRound Website. Finally, last year I also had essays published in Doug Borwick's book, Building Communities Not Audiences and Theatre Bay Area's book (edited by Clay Lord), Counting New Beans.

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