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The Artful Manager

Andrew Taylor on the business of arts & culture

Exploding myths

May 26, 2004 by Andrew Taylor

I go on and on about false metaphors, management myths, and bundled assumptions in this weblog, so I thought I’d give some space to someone else doing the same (better than me, I’ll admit). I stumbled on this great speech by James Allen Smith of the Getty Trust (look to the right column of the […]

The arts uncubator

May 25, 2004 by Andrew Taylor

The idea of a business incubator has been around for along while now, especially in cities encouraging ‘light industrial’ or technology start-ups in the for-profit world. The purpose of an incubator, as its name implies, is to provide space and resources for new business ideas (seedlings) to take root and grow. The ultimate success measure […]

Simple Truth Number Two

May 24, 2004 by Andrew Taylor

Last week I posted simple truth number one for arts and cultural marketing: namely that audiences don’t buy an event, but the promise of an event. The thought of the arts as an ‘experience good’ — that is, a product or service that you can’t know until you experience it — isn’t a radical thought, […]

If you can’t beat ’em, buy ’em

May 21, 2004 by Andrew Taylor

In an unusual strategic move described in the Nonprofit Times, the Woodruff Arts Center in Atlanta, and its Atlanta Symphony Orchestra division, recently purchased a professional telemarketing firm. The $3 million purchase of MKTG Teleservices from Media Services Group, Inc., created in a new subsidiary to the nonprofit, now called SD&A Teleservices. From the story: […]

Thanks for making my point

May 20, 2004 by Andrew Taylor

Following up on my last post, posing simple truth number 1 about engaging audiences in arts and culture, Vancouver offers this proof of concept. The struggling Centre in Vancouver for Performing Arts is flailing around for an audience, even though they book shows that do well in other markets. Says Dennis Law, one of four […]

Simple Truth Number One (of more to come)

May 18, 2004 by Andrew Taylor

There’s a simple truth about marketing arts and culture, so simple that perhaps we have forgotten, or never called it forward. Courtesy of friend and colleague Neill Archer Roan (who visited my Center and students recently), here it is: Audiences don’t buy arts and cultural events. They can’t. The experience doesn’t exist until well after […]

Valuing the arts in Silicon Valley

May 17, 2004 by Andrew Taylor

Jack Fischer in the Mercury News offers a summary and commentary (username: ajreader@artsjournal.com, password: access) about a recent Silicon Valley Arts Summit. The summit brought community and arts leaders together to explore the role of the arts in San Jose and its surrounding area. According to the official conference web site: Attendees left the Arts […]

Weblogs extended

May 14, 2004 by Andrew Taylor

Weblogs like those on ArtsJournal and around the world have disrupted the traditional communications stream for ideas, public discussion, news, and information. At least one arts organization is now engaging that disruptive force for their own creative work. Seattle’s On the Boards, a contemporary performing arts nonprofit, just launched a series of weblogs on their […]

On collaborative marketing

May 13, 2004 by Andrew Taylor

A short and relatively information-free article in The Herald announces a new collaborative arts marketing initiative in Glasgow. Nine of the leading arts organizations in town have already signed on. Says the article: Glasgow Grows Audiences, funded by around £180,000 from the Scottish Arts Council and the city council, will act as a marketing organisation […]

Innovation in a box

May 12, 2004 by Andrew Taylor

Following up on yesterday’s post about invention, innovation, and diffusion in the arts, I had a great opportunity to explore what role architecture can play in fostering the creative impulse. Even though my neighbor blogger James S. Russell is far more qualified to attack the issue, I’ve never let the lack of actual knowledge stop […]

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About Andrew Taylor

Andrew Taylor is a faculty member in American University's Arts Management Program in Washington, DC. [Read More …]

ArtsManaged Field Notes

#ArtsManaged logoAndrew Taylor also publishes a weekly email newsletter, ArtsManaged Field Notes, on Arts Management practice. The most recent notes are listed below.

RSS ArtsManaged Field Notes

  • The relentless rise of pseudo-productivity May 13, 2025
    Visible activity and physical exhaustion are not useful measures of valuable work.
  • The strategy screen May 6, 2025
    A strong strategy demands a clear job description
  • What is Arts Management? April 29, 2025
    The practice of aggregating and animating people, stuff, and money toward expressive ends.
  • Outsourcing expertise April 22, 2025
    Sometimes, it's smart to hire outsiders. Sometimes, it's not.
  • Minimum viable process April 15, 2025
    As a nonprofit arts organization, your business systems need to be as simple as possible…but not simpler.

Artful Manager: The Book!

The Artful Manager BookFifty provocations, inquiries, and insights on the business of arts and culture, available in
paperback, Kindle, or Apple Books formats.

Recent Comments

  • Barry Hessenius on Business in service of beauty: “An enormous loss. Diane changed the discourse on culture – its aspirations, its modus operandi, its assumptions. A brilliant thought…” Jan 19, 18:58
  • Sunil Iyengar on Business in service of beauty: “Thank you, Andrew. The loss is immense. Back when Diane was teaching a course called “Approaching Beauty,” to business majors…” Jan 16, 18:36
  • Michael J Rushton on Business in service of beauty: “A wonderful person and a creative thinker, this is a terrible loss. – thank you for posting this.” Jan 16, 13:18
  • Andrew Taylor on Two goals to rule them all: “Absolutely, borrow and build to your heart’s content! The idea that cultural practice BOTH reduces and samples surprise is really…” Jun 2, 18:01
  • Heather Good on Two goals to rule them all: “To “actively sample novel experiences (in safe ways) to build more resilient perception and prediction” is about as useful a…” Jun 2, 15:05

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