• Home
  • About
    • About this Blog
    • About Andrew Taylor
    • Contact
  • Subscribe
  • Other AJBlogs
  • ArtsJournal

The Artful Manager

Andrew Taylor on the business of arts & culture

Thanks for making my point

May 20, 2004 by Andrew Taylor

Following up on my last post, posing simple truth number 1 about engaging audiences in arts and culture, Vancouver offers this proof of concept. The struggling Centre in Vancouver for Performing Arts is flailing around for an audience, even though they book shows that do well in other markets.

Says Dennis Law, one of four Denver-based brothers who own the facility:


‘I’m spending a lot of money and trying to do my best. But if people want this to succeed, they have to help me,’ he said, appealing to the city’s arts lovers to call, write or e-mail him with programming ideas that would work.

Given the simple truth that audiences buy expectation rather than performances, and given that consumers can’t really say what they want until they have it, and often not even after that (see this earlier post for more), Law is looking in the wrong place for inspiration.

There is an art to preparing a performing arts season that suits a market and an audience — but that also nudges them slightly out of their comfort zone. There is a strategy for taking that season and presenting it to a community in a way that will engage them. There is a trap in thinking that a beautiful hall, an exceptional show, and a glitzy brochure is all it takes to make things work.

As Theater Communications Group Executive Director Ben Cameron has said on several occassions:


‘Our mission is the orchestration of social interaction, in which the performance is a
piece, but only a piece, of what we¹re called to do.’

More on this coming in ‘simple truth number 2.’

Filed Under: main

About Andrew Taylor

Andrew Taylor is a faculty member in American University's Arts Management Program in Washington, DC. [Read More …]

ArtsManaged Field Notes

#ArtsManaged logoAndrew Taylor also publishes a weekly email newsletter, ArtsManaged Field Notes, on Arts Management practice. The most recent notes are listed below.

RSS ArtsManaged Field Notes

  • The relentless rise of pseudo-productivity May 13, 2025
    Visible activity and physical exhaustion are not useful measures of valuable work.
  • The strategy screen May 6, 2025
    A strong strategy demands a clear job description
  • What is Arts Management? April 29, 2025
    The practice of aggregating and animating people, stuff, and money toward expressive ends.
  • Outsourcing expertise April 22, 2025
    Sometimes, it's smart to hire outsiders. Sometimes, it's not.
  • Minimum viable process April 15, 2025
    As a nonprofit arts organization, your business systems need to be as simple as possible…but not simpler.

Artful Manager: The Book!

The Artful Manager BookFifty provocations, inquiries, and insights on the business of arts and culture, available in
paperback, Kindle, or Apple Books formats.

Recent Comments

  • Barry Hessenius on Business in service of beauty: “An enormous loss. Diane changed the discourse on culture – its aspirations, its modus operandi, its assumptions. A brilliant thought…” Jan 19, 18:58
  • Sunil Iyengar on Business in service of beauty: “Thank you, Andrew. The loss is immense. Back when Diane was teaching a course called “Approaching Beauty,” to business majors…” Jan 16, 18:36
  • Michael J Rushton on Business in service of beauty: “A wonderful person and a creative thinker, this is a terrible loss. – thank you for posting this.” Jan 16, 13:18
  • Andrew Taylor on Two goals to rule them all: “Absolutely, borrow and build to your heart’s content! The idea that cultural practice BOTH reduces and samples surprise is really…” Jun 2, 18:01
  • Heather Good on Two goals to rule them all: “To “actively sample novel experiences (in safe ways) to build more resilient perception and prediction” is about as useful a…” Jun 2, 15:05

Archives

Creative Commons License
The written content of this blog is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License. Images are not covered under this license, but are linked (whenever possible) to their original author.

an ArtsJournal blog

Copyright © 2025 · Magazine Pro Theme on Genesis Framework · WordPress · Log in