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Engaging Matters

Doug Borwick on vibrant arts and communities

You are here: Home / Archives for Customer-Client-Collaborator Series

Relationships All the Way Down

December 2, 2015 by Doug Borwick

This is the last of a series of blog posts in conjunction with TRG Arts on the interrelationships among marketing, development, fundraising, and community engagement. (Cross-post can be found at Analysis from TRG Arts.) Two months ago, Jill Robinson and Amelia Nothrup-Simpson of TRG Arts and I (OK: the commercial–of ArtsEngaged) began exploring the fact that almost every important facet of arts administration is (or should be) rooted in … [Read more...]

Learn-Unlearn

November 18, 2015 by Doug Borwick

What the field needs to learn and “unlearn” about developing arts audiences by Jill Robinson This post is part of a series of collaborations with TRG Arts and is cross-posted to their blog Analysis from TRG Arts. I recently delivered a keynote at the Conferencia Anual de Marketing de las Artes (Annual Conference on Marketing the Arts) in Madrid and Barcelona, hosted by Spanish consulting firm Asimetrica. The focus of this year’s … [Read more...]

Fracking and Arts Marketing

November 11, 2015 by Doug Borwick

This is part of a series of blog posts in conjunction with TRG Arts on the interrelationships among marketing, development, fundraising, and community engagement. (Cross-post can be found at Analysis from TRG Arts.) The point of the series is that they are all rooted in relationship building and maintenance. Can’t wait to see where I’m going with this, can you? As I understand it, fracking is a technique to get at hydrocarbon reserves that have … [Read more...]

Both Sides, Now

November 4, 2015 by Doug Borwick

Both Sides, Now: Short-Term Income vs. Long-Term Engagement in the Arts By Jill Robinson, TRG Arts This post is part of a series of collaborations with TRG Arts and is cross-posted to their blog Analysis from TRG Arts. A year or two ago a mentor introduced me to the concept of “polarity management.” It sounds like just another business buzzword, but—stick with me—it gave a name to something that I and many of us have experienced and struggled … [Read more...]

Making My Peace with Sales

October 28, 2015 by Doug Borwick

This is part of a series of blog posts in conjunction with TRG Arts on the interrelationships among marketing, development, fundraising, and community engagement. (Cross-post can be found at Analysis from TRG Arts.) The point of the series is that they are all rooted in relationship building and maintenance. Nearly four years ago, shortly after I started Engaging Matters, I published a post (What Is Arts Marketing?) in which I outlined a … [Read more...]

Measure Revenue Differently. Cultivate Loyalty Collaboratively

October 21, 2015 by Doug Borwick

By Jill Robinson, TRG Arts This post is part of a series of collaborations with TRG Arts and is cross-posted to their blog Analysis from TRG Arts. Arts Journal blogger Doug Borwick recently wrote a post on the role of marketing and development departments that captured my attention. In the following quote he summarizes an issue that I’ve been thinking about for a long time: In the nonprofit world, marketing and development have been … [Read more...]

Marketing and Development Terminology

October 14, 2015 by Doug Borwick

This is part of a series of blog posts in conjunction with TRG Arts on the interrelationships among marketing, development, fundraising, and community engagement. (Cross-post can be found at Analysis from TRG Arts.) The point of the series is that they are all rooted in relationship building and maintenance. Today we’re talking about definitions. Oh great! But if all of these things are related, we’ve got to be able to understand how they are … [Read more...]

Inside Out vs. Outside In

October 7, 2015 by Doug Borwick

Inside Out vs. Outside In: Community engagement and loyalty building work together Guest Post by Amelia Northrup-Simpson, TRG Arts This post is part of a series of collaborations with TRG Arts and is cross-posted to their blog Analysis from TRG Arts. There are two schools of thought when it comes to eating a cinnamon roll. There are those who eat the cinnamon by unrolling it, eating along the edge, slowly making their way to the … [Read more...]

Farmer and the Cowman Redux

September 30, 2015 by Doug Borwick

Three years ago I published a post titled The Farmer and the Cowman in which I acknowledged an epiphany about the relationship between arts marketing and community engagement. In the past six months I have, on several occasions, been re-confronted with the truth of their close relationship (when both are being done well). This was really driven home to me in the highly flattering (and most embarrassing) post written by Trevor O’Donnell Taking a … [Read more...]

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About Doug Borwick

Doug Borwick is a past President of the Board of the Association of Arts Administration Educators and was for nearly 30 years Director of the Arts Management and Not-for-Profit Management Programs at Salem College in Winston-Salem, NC. He is CEO of Outfitters4, Inc., providing management services to nonprofit organizations and ArtsEngaged providing training and consultation to artists and arts organization to help them more effectively engage with their communities. [Read More …]

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About Engaging Matters

The arts began as collective activity around the campfire, expressions of community. In a very real sense, the community owned that expression. Over time, with increasing specialization of labor, the arts– especially Western “high arts”– became … [Read More...]

Books

Community Engagement: Why and How

Building Communities, Not Audiences: The Future of the Arts in the United States Engage Now! A Guide to Making the Arts Indispensable[Purchase info below] I have to be honest, I haven’t finished it yet because I’m constantly having to digest the ‘YES’ and ‘AMEN’ moments I get from each … [Read More...]

Gard Foundation Calls for Stories

The Robert E. Gard Foundation is dedicated to fostering healthy communities through arts-based development, it is currently seeking stories from communities in which the arts have improved the lives of citizens in remarkable ways. These stories can either be full descriptions (400-900 words) with photos, video, and web links or mini stories (ca. 200 words) […]

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