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Engaging Matters

Doug Borwick on vibrant arts and communities

Cry of the Heart

January 4, 2017 by Doug Borwick

Several months ago in its weekly newsletter, ArtsJournal.com, the host of this blog, posted an article about opera in Great Britain that had the following teaser title: Opera Is *Not* Too Posh And Exclusive, And If You Think It Is, It’s Your Own Damn Fault, Says Opera Boss. That title was, without a doubt, (successful) clickbait.

As readers of Engaging Matters might expect, a title suggesting that those not interested in opera (or any other art form) need to fix themselves troubled me, to say the least. The implicit condescension is one thing. But from a practical point of view, how effective is it to tell people who are not interested in a product that they are at fault and need to change?!!

On reading the article, it turned out that the teaser was a good deal more extreme than the content. Michael Volpe, the director of Opera Holland Park described the efforts his company has made to make opera accessible and those efforts do, indeed, appear to be innovative, extensive, and substantial. My hat is off to him.

And I understand his frustration at the continuing image that opera (and virtually every other art form) “is for the rich, unattainable, impenetrable, elitist and from a parallel universe.” No single organization can really rectify what is a very widely held perception. The frustration came out in two quotes:

  • The problem with accessibility in opera is not opera itself. It is the public who take on board the silly tropes and stereotypes and exclude themselves from a rich and rewarding experience.
  • Opera is accessible – people need to let it in, not the other way around.

It is arguably true that the self-exclusion Mr. Volpe describes does diminish non-participants’ lives. But it is only the kind of work that his company is doing that can break through to alter the perceptions. It is the second quotation, though, that gives me pause. “[P]eople need to let it in.” I can see the why in that. But where is the how? For what reason would they do that? What circumstances would bring that about? This is certainly a cri de cœur, but not one that will be productive in creating the kind of change we want and need. Especially insofar as the problems we face are marketing problems (and that is only one of our problem areas) the answer does not lie in lecturing those we would hope to reach.

The perceptions we lament are an unfortunate element of the world in which we live. It is our reality to deal with and we, the arts industry, are the only ones with sufficient vested interest to undertake efforts to change people’s views. Hectoring those on the “outside” about what they “should” do will do nothing to transform hearts and minds in a positive way. On the contrary, there is a very real danger that those outsiders may see these sentiments as confirmation of a view that the arts world is disconnected and self-focused.

Engage!

Doug

Photo:AttributionNoncommercialNo Derivative Works Some rights reserved by modesrodriguez

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Filed Under: Principles Tagged With: artcentricity, arts, community engagement

Comments

  1. Gavin Borchert says

    January 4, 2017 at 2:57 pm

    Thought experiment—consider the following questions:

    • I have never attended a _______ in my life. Whose fault is that?

    • Is this a problem that needs to be solved, and if so whose responsibility is it to solve it: mine? Or the _______ world’s?

    • How much effort should the organizers of _______ put into reaching out to me and others who never attend _______ and convincing us to try it?

    • Why is it important that we attend _______ ? Is it important for us, or for the _______ world, or both?

    • What is _______ doing to broaden and diversify its audience?

    It might be interesting to examine how one’s responses change, and why, depending on what leisure-time activity you insert in the blanks.

  2. Jessica says

    February 1, 2017 at 9:07 pm

    Doug, you do bring on a very relevant and interesting point regarding opera (and most other art forms) as being seen as,” for the rich, unattainable, impenetrable, elitist and from a parallel universe.” As an arts advocate who is very passionate about inclusiveness in the arts, this topic is one that I am very passionate about.

    To answer your question about “how” do people let opera (and other art forms) in? Well, I feel that first and foremost if an opera company really wants to attract a more diverse audience, the organization itself must be at the forefront to promote and add aspects of inclusiveness to their organization’s offerings. Aside from lowering ticket prices, I truly believe that opera companies need to make the overall opera experience seem more welcoming to different backgrounds. To start off, typically when one enters into an opera house they are usually greeted by ushers who are older and/or come from the “stereotypical” opera demographic. In order to make non-traditional opera attendees feel welcome, opera companies could improve by including more diversity through age, race and socio-economic background in their ushers and volunteers. This allows for an excellent first impression of inclusiveness for non-traditional opera attenders. The next step to make new opera goers feel more welcome is to include at interactive and shareable activity at the event, such as a photobooth with an artist so they can share their photo on social media. This, in particular, will be very popular amongst millennial audiences. Finally, when the patrons are walking out at the end of the concert, the ushers could improve the overall opera experience by being friendly and thanking all the audience members for attending. It is also important for the opera company to collect all of their patrons’ contact information, so they can keep in touch with all of their audiences and continue to promote their offerings to a wide variety of audiences in the future.

About Doug Borwick

Doug Borwick is a past President of the Board of the Association of Arts Administration Educators and was for nearly 30 years Director of the Arts Management and Not-for-Profit Management Programs at Salem College in Winston-Salem, NC. He is CEO of Outfitters4, Inc., providing management services to nonprofit organizations and ArtsEngaged providing training and consultation to artists and arts organization to help them more effectively engage with their communities. [Read More …]

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About Engaging Matters

The arts began as collective activity around the campfire, expressions of community. In a very real sense, the community owned that expression. Over time, with increasing specialization of labor, the arts– especially Western “high arts”– became … [Read More...]

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Community Engagement: Why and How

Building Communities, Not Audiences: The Future of the Arts in the United States Engage Now! A Guide to Making the Arts Indispensable[Purchase info below] I have to be honest, I haven’t finished it yet because I’m constantly having to digest the ‘YES’ and ‘AMEN’ moments I get from each … [Read More...]

Gard Foundation Calls for Stories

The Robert E. Gard Foundation is dedicated to fostering healthy communities through arts-based development, it is currently seeking stories from communities in which the arts have improved the lives of citizens in remarkable ways. These stories can either be full descriptions (400-900 words) with photos, video, and web links or mini stories (ca. 200 words) […]

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