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Engaging Matters

Doug Borwick on vibrant arts and communities

The Ethics of Engagement

April 1, 2015 by Doug Borwick

Last week I had the privilege of participating in a conference presentation at TCG’s (Theatre Communications Group) Audience (R)Evolution Convening addressing the Ethics of Engagement. I was one member of a panel of four including Martha Lavey, Artistic Director, Steppenwolf Theatre Company; Seema Sueko, Associate Artistic Director, Pasadena Playhouse; and Shay Wafer, Executive Director, 651 Arts. Facilitator Michael Rohd, Founding Artistic Director of Sojourn Theatre, devised a brilliantly concise format that allowed numerous participants at the Convening to contribute. What follows are some reflections on the topic.

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Before considering the ethics of engagement it’s valuable to highlight a few relevant good practices in engagement. First, “engagement” implies relationship building. The best metaphor is that of developing friendships. If in doubt about what to do, ask yourself how you would approach the situation if you were trying to make friends (or maintain a friendship) with an individual.

Second, effective engagement needs to serve mutual interests. The arts organization (and art itself) needs to benefit from the relationship. The community needs to benefit as well, in ways that they recognize as benefit to them. (Being “enriched” is not such a benefit if enrichment is not viewed by the “enrichee” as a benefit.)

Third, engagement is not charity work. If an organization views it as such (consciously or unconsciously) it will not connect. It will appear to be (and it will be) paternalistic. This does not mean that charity work is unworthy. It is simply not engagement.

Finally, it is important to remember that there are divisions of expertise to bear in mind. Arts organizations are expert in art and the artistic process. Communities are expert in their interests and what works (and doesn’t) in their environment. Community engagement is not “giving people what they want.” It is developing a sufficient understanding of their interests to be able to suggest work from the cultural canon that will speak to them or to assist in the creation of new work that does so.

With that introduction, here is the basic outline of my thoughts about ethical issues around engagement.

Ethical Principles
The nonprofit arts industry is the beneficiary of a huge outlay of societal resources to develop and support its infrastructure. As a result there is a moral obligation to utilize that investment in ways that maximize the impact of our work in people’s lives–far more than is the case currently. (As our political demographics change dramatically over the next generation this is a “chicken that will come home to roost” sooner rather than later with respect to public funding. But that is as much a pragmatic consideration as an ethical one.)

And, directly related to that historical support, the industry represents unearned privilege in the minds of almost everyone who is not on the inside of it. Using privilege for good (thanks Carmen Morgan) is an imperative for us in the arts. As a reminder, it is not necessary to feel privileged in order to be privileged.

Finally, engagement must be a two-way street based on mutual benefit and mutual respect. The concept of “with” not “for” is important. We must not attempt to inflict art upon an unsuspecting community.

Ethical Practices
With those principles in mind, we must ensure that our practices reflect them. Does our governance and management reflect equity and respect for communities? Who is “allowed” at the table? Barry Hessenius (Barry’s Blog: http://blog.westaf.org/2014/10/gia-wrap-up-thoughts-on-equity-racial.html) has said that commitment to diversity must move from being considered a “challenge” to being an obsession. This is true of both our board membership and our staffing. Does our programming reflect our growing understanding of the communities with which we engage? Importantly, what is the root of our pursuit of excellence? Is it for art’s sake? Or is it rather because the communities we serve deserve it?

On one last note, let me also observe something about a question that is often raised in considerations of engagement. When we engage with communities, how do we “exit” the relationship? Simply put, we cannot, we must not. We are an event-focused, event-driven industry. We complete one and are then compelled to move on to the next. This does not, however, fit well with engagement. Using the personal relationship metaphor again, we run the risk of leaving in our wake a series of jilted lovers, upset at what they view as our habit of “one-night stands.” We must devise methods of relationship maintenance. One option for doing so that does not involve inordinate staff resources is the identification of community ambassadors (members of the community who have developed trust in your organization who are willing to serve as on-going liaisons between you and their communities). Related to this could be the formation of a Board of Engagers, the collection of community ambassadors who together are your eyes, ears, and legs in the communities they represent.

Engage!

Doug

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Filed Under: Principles, The Practice of Engagement Tagged With: arts, community engagement, equity, ethics, governance, management, relationships

Comments

  1. richard Kooyman says

    April 1, 2015 at 3:07 pm

    Doug,

    Let’s set the record straight. Most people in the arts organization and advocacy field may be the nicest, most hard working people you’ll meet but one can hardly say that are “experts in art and the artistic process”. Most boards of our national and state arts organizations (including advocacy groups) are composed of non-artists. The majority of staff in arts organizations are not artists. Most have never been an artist nor have they taken any type of extensive training or experience to qualify them as experts in artistic practices. They may be passionate about art, they may like working in a field that is related to the arts, they may even know a little about a whole lot of things involved in the arts, but experts in art and artistic practices, far from it. And this is a problem for artists because these non-experts are now the new gatekeepers for the arts.

  2. Brett Crawford says

    April 21, 2015 at 11:47 am

    We are singing in the same choir, so to speak. I am increasingly concerned that as long as board and staff meetings revolve around attendance and finances, true change will be slow to occur. I think introducing one additional metric or KPI tied to the organization’s mission within the community and resulting desired impact might begin to change the dialogue to a proactive service-focused framework. What we measure matters. The more organizations focus on embracing their communities (artists, neighbors, etc.) the more fluid the change to meet all the demographic and aesthetic shifts ahead.

    So glad you were able to attend TCG’s convening.

Trackbacks

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About Doug Borwick

Doug Borwick is a past President of the Board of the Association of Arts Administration Educators and was for nearly 30 years Director of the Arts Management and Not-for-Profit Management Programs at Salem College in Winston-Salem, NC. He is CEO of Outfitters4, Inc., providing management services to nonprofit organizations and ArtsEngaged providing training and consultation to artists and arts organization to help them more effectively engage with their communities. [Read More …]

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