• Home
  • About
    • Engaging Matters
    • Doug Borwick
    • Backstory-Ground Rules
    • Contact
  • Resources
    • Building Communities, Not Audiences
    • Engage Now! A Guide to Making the Arts Indispensable
  • EM’s List
  • AJBlogs
  • ArtsJournal

Engaging Matters

Doug Borwick on vibrant arts and communities

Inspire, Delight, and Surprise

July 24, 2013 by Doug Borwick

InspireDelightSurpriseIt has been a while since I have cribbed from Nina Simon here. The time is right. Her recent post, Hack the Museum Camp, Part 2, was a lot of fun, with much good food for thought about our curatorial and management processes. In it she describes an adult summer camp for museum professionals and artists in which teams devised exhibits for an exhibition of work from the Santa Cruz Museum of Art & History collection. There are good lessons there about how to approach team projects, about the value of doing things rather than talking about them (I’m going to try to keep that lesson in mind for my workshops!), and about diversity. You might imagine that I was swooning in ecstasy over her observation, “Diversity isn’t just nice to have–it’s fabulous.” The discovery at camp was that the greater the diversity in each group, the better the result.

But there was one passage that stopped me in my tracks. In talking about what she would do differently, she observed:

I wish we had focused more on a theme like “make an exhibit that is completely delightful and surprising” and less on “make an exhibit that takes a risk.”

Her point here was primarily about focusing on the positive and on the museum attendee and less on the teachings of museology and the caution that comes with insider experience. However, I eventually tumbled to an application of this more generally for community engagement work. When curating with the community in mind, we should be imagining what would be delightful and surprising to them. That’s the magic of the arts. And it’s a way of thinking that feels far more comfortable to many (I’m sure) than focusing on community needs, even community interests. What I would add to this is something that I am confident Ms. Simon’s campers were thinking anyway, since that’s what we all do in this business, but I would add “inspire” to the list. That gives voice to what we are attempting as we seek to connect with a broader community.

The element of this that most appeals to me is that in order to “inspire, delight, and surprise” we must know the people we are trying to reach. We cannot do so otherwise and we are even intuitively aware of the fact. Attempting to do those three things immediately leads us to questions about who “they” are, what they value, what they know (and don’t). It humanizes what may otherwise be a faceless mass and forces us to get up, get out, and get to know them. Only then will be able to fulfill the directive.

Engage! (so that you can Inspire, Delight, and Surprise)

Doug

Photos:
Inspire (Light Bulb): Attribution Some rights reserved by Joi
Delight (Middle):AttributionNoncommercialShare Alike Some rights reserved by Nagesh Kamath
Surprise (Right):Attribution Some rights reserved by Tetsumo

Share this:

  • Click to email a link to a friend (Opens in new window) Email
  • Click to share on Facebook (Opens in new window) Facebook
  • Click to share on X (Opens in new window) X
  • Click to share on LinkedIn (Opens in new window) LinkedIn
  • Click to print (Opens in new window) Print

Related

Filed Under: Principles, The Practice of Engagement

About Doug Borwick

Doug Borwick is a past President of the Board of the Association of Arts Administration Educators and was for nearly 30 years Director of the Arts Management and Not-for-Profit Management Programs at Salem College in Winston-Salem, NC. He is CEO of Outfitters4, Inc., providing management services to nonprofit organizations and ArtsEngaged providing training and consultation to artists and arts organization to help them more effectively engage with their communities. [Read More …]

Subscribe to Blog via Email

Enter your email address to subscribe to this blog and receive notifications of new posts by email.

Join 1,552 other subscribers

About Engaging Matters

The arts began as collective activity around the campfire, expressions of community. In a very real sense, the community owned that expression. Over time, with increasing specialization of labor, the arts– especially Western “high arts”– became … [Read More...]

Books

Community Engagement: Why and How

Building Communities, Not Audiences: The Future of the Arts in the United States Engage Now! A Guide to Making the Arts Indispensable[Purchase info below] I have to be honest, I haven’t finished it yet because I’m constantly having to digest the ‘YES’ and ‘AMEN’ moments I get from each … [Read More...]

Gard Foundation Calls for Stories

The Robert E. Gard Foundation is dedicated to fostering healthy communities through arts-based development, it is currently seeking stories from communities in which the arts have improved the lives of citizens in remarkable ways. These stories can either be full descriptions (400-900 words) with photos, video, and web links or mini stories (ca. 200 words) […]

Share this:

  • Click to email a link to a friend (Opens in new window) Email
  • Click to share on Facebook (Opens in new window) Facebook
  • Click to share on X (Opens in new window) X
  • Click to share on LinkedIn (Opens in new window) LinkedIn
  • Click to print (Opens in new window) Print

Archives

Recent Comments

  • Jerry Yoshitomi on Deserving Attention: “Doug: Thank you very much for this. I am assuming that much of the local sports coverage is of high…” Mar 25, 16:28
  • Alan Harrison on Deadly Sin: II: ““Yes, but it’s Shakespeare!” is a phrase I heard for years in defending the production of the poetry from several…” Feb 17, 19:38
  • Doug Borwick on Deadly Sin: I: “Excellent question.” Feb 11, 16:08
  • Jerry Yoshitomi on Deadly Sin: I: “When I first came into the field and I met our leadership, it seemed to me that ‘arrogance’ was a…” Feb 10, 15:36
  • Doug Borwick on Cutting Back: “Thanks for the kind words. Hope you are well.” Oct 2, 06:58

Tags

arrogance artcentricity artists arts board of directors business model change community community engagement creativity dance diversity education equity evaluation examples excellence funding fundraising future governance gradualism implementation inclusion instrumental international Intrinsic mainstreaming management marketing mission museums music participation partnership programming public good public policy relationships research Robert E. Gard Foundation simplicity structure terminology theatre
Return to top of page

an ArtsJournal blog

This blog published under a Creative Commons license

Copyright © 2025 · Magazine Pro Theme on Genesis Framework · WordPress · Log in