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Audience Wanted

Matt Lehrman on Customer Engagement & Audience Development

Crista Cloutier: On Empowering Creatives

January 13, 2013 by Matt Lehrman

Crista Cloutier travels the globe teaching her original workshops, The Working Artist, The Working Creative & The Writer’s Life.  More than a teacher, Crista is a nurturer, emboldener and coach to career-focused individuals engaged in all sorts of artistic and creative pursuits.  Her website is: www.theworkingartist.info. In this interview we explore how the “marketing” and “audience development” challenges of individual artists compare to … [Read more...]

Adrian Peterson, Raffi & the Pursuit of Perfection

January 10, 2013 by Matt Lehrman

I have the greatest respect for Adrian Peterson, the Minnesota Viking's running back who improbably returned from major knee surgery to complete an incredible season in which he fell just 9 yards short of the all-time rushing record for an entire season. Oh so close. It made me recall my closest brush with marketing "perfection." As the marketing director of the Scottsdale Center for the Performing Arts in the late 1990's, we had the … [Read more...]

Stephen Brand: “Innovation” is not “Risk”

January 8, 2013 by Matt Lehrman

In this interview, I’m delighted to introduce you to Dr. Stephen Brand, President & Chief Imagination Officer of the New Enterprise Factory.  His firm designs, launches and scales revenue-generating, mission-driven ventures. In his words, he “finds the profit in non-profits.” How do you define the word “innovation” for a non-profit organization? Is it synonymous with “risk?” It’s entrepreneurship that is synonymous with risk, not … [Read more...]

Flag on the Play: Unnecessary Arrogance

January 6, 2013 by Matt Lehrman

I'm calling a flag on the play. This is the NFL signal for Unsportsmanlike Conduct. Normally, I'd be among the first to say, "if you don't have anything nice to say, don't say anything at all." I've spent the last 18 years as a champion of Arizona's offerings of theatre, music, dance, art, festivals, culinary, science/technology and cultural attractions.  I continue to be a vigorous organizer of collaborative audience development efforts … [Read more...]

Richard Florida: Next NEA Chairman!

January 4, 2013 by Matt Lehrman

Entirely wishful thinking on my part. But consider this:  Now is an opportune - and incredibly necessary - time to connect the nation's arts & cultural policy to our country's most profound challenges. With all due respect and appreciation to NEA Chairs of the past, the ideal leader for President Obama's second term is someone who can substantially inspire, articulate and mobilize the significant opportunity of the arts & cultural … [Read more...]

What I Believe: 2013

January 1, 2013 by Matt Lehrman

New Years Day is an excellent time to reflect on the beliefs we choose to carry forward into the new year - the pillars upon which our future efforts will be based. Here are my TOP FIVE. I welcome discussion - and would love to hear yours, too! ---  An empty seat never recommended anything to anybody.  Arts & culture is a business driven by word of mouth.  Every empty seat (or whatever that looks like for your type of … [Read more...]

Prediction for 2013: “Value Proposition”

December 18, 2012 by Matt Lehrman

In today's edition of You've Cott Mail, Thomas Cott invites predictions for the arts for 2013. I am very grateful for his question because it compelled me to sit down and articulate a concern that's been gnawing at me for quite some time. Here is my prediction for 2013: This year, the term “Value Proposition” will replace “Sustainability” as the focus of public policy, philanthropic and audience development efforts for the arts & … [Read more...]

“Thank you for your Service!”

November 11, 2012 by Matt Lehrman

One of the great honors of running an organization dedicated to "audience development" has been the privilege to meet and work in partnership with the dedicated leaders of the Veteran Tickets Foundation - which is best known as VETTIX.org. (And imagine my delight to discover that this national 501c3 non-profit organization is based here in my hometown of Phoenix - less than 3 miles from my office!) Their mission:  "Give without prejudice … [Read more...]

Happy Birthday, Johnny Appleseed

September 26, 2012 by Matt Lehrman

"Jonathan Chapman (September 26, 1774 – March 18, 1845), also known as Johnny Appleseed, was an American pioneer nurseryman who introduced apple trees to large parts of Pennsylvania, Ohio, Indiana, and Illinois. He became an American legend while still alive, largely because of his kind and generous ways, his great leadership in conservation, and the symbolic importance he attributed to apples." … [Read more...]

Bright Idea: Freshman Orientation

June 14, 2012 by Matt Lehrman

This week, our youngest attended Freshman orientation at the far-away university she'll be attending in the Fall.  So, perhaps that's what sparks this idea: Have you noticed how so many people who work in the arts & cultural sector - and in marketing and audience-development capacities in particular - have never before worked in the sector. No matter how qualified they are - no matter how much they have volunteered with a non-profit … [Read more...]

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Matt Lehrman

A passion for loyalty and customer engagement runs through Matt Lehrman’s 30-year career in corporate sales and marketing, non-profit management, and as a champion for audience development in the arts and cultural sector. [Read More …]

About Audience Wanted

Audiences, they're not just for arts & cultural organizations anymore. My favorite part of any show or concert takes place precisely when the houselights dim and the curtain rises.  It's at that remarkable moment that an assembly of individuals … [Read More...]

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