• Home
  • About
    • About this Blog
    • About Andrew Taylor
    • Contact
  • Subscribe
  • Other AJBlogs
  • ArtsJournal

The Artful Manager

Andrew Taylor on the business of arts & culture

The ol’ revenue shuffle

December 14, 2004 by Andrew Taylor

Two separate news items this week made for an interesting contrast. In New York, cultural institutions are mulling or justifying entry fee increases in the face of decreased funding from the city. In London, similar institutions are squirming under a new deal with the government to keep their entry free for another three years.

In both cases, arts organizations are making a direct connection between government subsidy, and their ability to provide low-cost or no-cost access to cultural works.

In New York, the 34 city-owned arts facilities known as the Cultural Institutions Group heard directly from the mayor about required cuts to their operations — matching similar cuts to other city agencies. In the face of sluggish economy, lower endowments, reduced giving, and other elements of ‘the perfect storm’ of cultural management, the only element left in their arsenal, it seems, is entry fees.

In London, the government has a heavier hand in cultural enterprise, and basically mandated free entry to museums, offering some increased compensation to some museums that had charged admission.

Of course, the challenge in both cases is the volume of visitors. There’s not much discussion in New York (at least not published) about how price-sensitive cultural attendees actually are. If they are very sensitive, a higher price will dramatically impact attendance, leading to a net loss in revenue. If they’re not price-sensitive, it will be a ride on the gravy train.

In London, the common understanding (and the evidence of the past few years) is that admission and attendance are dramatically inter-related. Attendance at London museums is up quite a lot in many cases. But that increase leads to higher operational costs — maintenance, cleaning, security, and so on. So, the loss of a variable revenue stream like admissions can again lead to a net negative impact on the budget.

And then there’s that pesky element of mission, the bane of the cold-hearted revenue calculation. Even if the majority of attendees are not price-sensitive, odds are there’s an element of any community that can’t afford the expense. Arts organizations are usually quite smart about playing this particular card when discussing government subsidy. But when the government is struggling to keep up garbage collection and sewer lines, access to Renoirs and Greek sculpture doesn’t always ring as essential.


NOTE: In news updates today, the UK government announced freezes and cuts to the bulk of subsidy and support for arts organizations. While the national museums fared reasonably well, the rest of the NGO cultural ecology are gnashing their teeth.

Filed Under: main

About Andrew Taylor

Andrew Taylor is a faculty member in American University's Arts Management Program in Washington, DC. [Read More …]

ArtsManaged Field Notes

#ArtsManaged logoAndrew Taylor also publishes a weekly email newsletter, ArtsManaged Field Notes, on Arts Management practice. The most recent notes are listed below.

RSS ArtsManaged Field Notes

  • The strategy screen May 6, 2025
    A strong strategy demands a clear job description
  • What is Arts Management? April 29, 2025
    The practice of aggregating and animating people, stuff, and money toward expressive ends.
  • Outsourcing expertise April 22, 2025
    Sometimes, it's smart to hire outsiders. Sometimes, it's not.
  • Minimum viable process April 15, 2025
    As a nonprofit arts organization, your business systems need to be as simple as possible…but not simpler.
  • Do what you say you will do April 8, 2025
    Commitments are easier made than met. So do the math.

Artful Manager: The Book!

The Artful Manager BookFifty provocations, inquiries, and insights on the business of arts and culture, available in
paperback, Kindle, or Apple Books formats.

Recent Comments

  • Barry Hessenius on Business in service of beauty: “An enormous loss. Diane changed the discourse on culture – its aspirations, its modus operandi, its assumptions. A brilliant thought…” Jan 19, 18:58
  • Sunil Iyengar on Business in service of beauty: “Thank you, Andrew. The loss is immense. Back when Diane was teaching a course called “Approaching Beauty,” to business majors…” Jan 16, 18:36
  • Michael J Rushton on Business in service of beauty: “A wonderful person and a creative thinker, this is a terrible loss. – thank you for posting this.” Jan 16, 13:18
  • Andrew Taylor on Two goals to rule them all: “Absolutely, borrow and build to your heart’s content! The idea that cultural practice BOTH reduces and samples surprise is really…” Jun 2, 18:01
  • Heather Good on Two goals to rule them all: “To “actively sample novel experiences (in safe ways) to build more resilient perception and prediction” is about as useful a…” Jun 2, 15:05

Archives

Creative Commons License
The written content of this blog is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License. Images are not covered under this license, but are linked (whenever possible) to their original author.

an ArtsJournal blog

Copyright © 2025 · Magazine Pro Theme on Genesis Framework · WordPress · Log in