• Home
  • About
    • About this Blog
    • About Andrew Taylor
    • Contact
  • Subscribe
  • Other AJBlogs
  • ArtsJournal

The Artful Manager

Andrew Taylor on the business of arts & culture

The fast ‘no’ or the long ‘maybe’

September 20, 2013 by Andrew Taylor

SOURCE: Flickr user Horia Varlan

SOURCE: Flickr user Horia Varlan

In the constant search for resources, arts leaders are understandably eager to get to ‘yes’. Quite often the journey to get there is a long one, through building relationships, trust, and shared understanding of value and purpose. But could there be a circumstance when you want a faster path to ‘no’? Venture capitalist Anthony Tjan thinks so, in this classic post from 2010. And he’s happy to help you get nowhere quickly.

In the venture investment process, he says, both sides can avoid the essential decision to move forward, or not move forward. And both sides can be dragged into the distracting and diffusing ‘long maybe’ that pulls their focus from more productive roads. Says he:

In our own desire to preserve the possibility that an investor could be swayed and cultivated, we create false hopes and become masters of inefficiency. Because of our relationship focus and soft-sell process, we sometimes forget the need to push for the “ask” and more importantly, for a definitive decision.

Tjan’s suggestions for keeping the investment decision process focused and fast could also apply to the development or grant process:

  1. Be clear on the “ask”.
  2. Set a firm deadline and sense of urgency.
  3. Agree to and adhere to a post-pitch process.
  4. Affirm the silent no and provide an out.

Of course, if a ‘no’ is a genuine ‘not yet,’ there’s every reason to continue the relationship and build a shared connection. But if the outcome of a ‘long maybe’ is going to be a ‘hard no,’ wouldn’t you rather know now than later?

You and your organization need time, talent, and treasure. You can’t burn through the first two in search of the third.

 

Filed Under: main

About Andrew Taylor

Andrew Taylor is a faculty member in American University's Arts Management Program in Washington, DC. [Read More …]

ArtsManaged Field Notes

#ArtsManaged logoAndrew Taylor also publishes a weekly email newsletter, ArtsManaged Field Notes, on Arts Management practice. The most recent notes are listed below.

RSS ArtsManaged Field Notes

  • The strategy screen May 6, 2025
    A strong strategy demands a clear job description
  • What is Arts Management? April 29, 2025
    The practice of aggregating and animating people, stuff, and money toward expressive ends.
  • Outsourcing expertise April 22, 2025
    Sometimes, it's smart to hire outsiders. Sometimes, it's not.
  • Minimum viable process April 15, 2025
    As a nonprofit arts organization, your business systems need to be as simple as possible…but not simpler.
  • Do what you say you will do April 8, 2025
    Commitments are easier made than met. So do the math.

Artful Manager: The Book!

The Artful Manager BookFifty provocations, inquiries, and insights on the business of arts and culture, available in
paperback, Kindle, or Apple Books formats.

Recent Comments

  • Barry Hessenius on Business in service of beauty: “An enormous loss. Diane changed the discourse on culture – its aspirations, its modus operandi, its assumptions. A brilliant thought…” Jan 19, 18:58
  • Sunil Iyengar on Business in service of beauty: “Thank you, Andrew. The loss is immense. Back when Diane was teaching a course called “Approaching Beauty,” to business majors…” Jan 16, 18:36
  • Michael J Rushton on Business in service of beauty: “A wonderful person and a creative thinker, this is a terrible loss. – thank you for posting this.” Jan 16, 13:18
  • Andrew Taylor on Two goals to rule them all: “Absolutely, borrow and build to your heart’s content! The idea that cultural practice BOTH reduces and samples surprise is really…” Jun 2, 18:01
  • Heather Good on Two goals to rule them all: “To “actively sample novel experiences (in safe ways) to build more resilient perception and prediction” is about as useful a…” Jun 2, 15:05

Archives

Creative Commons License
The written content of this blog is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License. Images are not covered under this license, but are linked (whenever possible) to their original author.

an ArtsJournal blog

Copyright © 2025 · Magazine Pro Theme on Genesis Framework · WordPress · Log in