• Home
  • About
    • About this Blog
    • About Andrew Taylor
    • Contact
  • Subscribe
  • Other AJBlogs
  • ArtsJournal

The Artful Manager

Andrew Taylor on the business of arts & culture

Strategic calisthenics

July 26, 2004 by Andrew Taylor

Long-range planning is a lot like dieting and exercising: We all have a sense that we should be doing it more, but figure we’ll get to it after the current doughnut on our desk. We hear the nagging voice of reason whispering: ‘People don’t plan to fail, they just fail to plan.’ We glare at the foundation grant requirements asking for a copy of our current 25-year master plan, and wonder if a photocopy of our ‘month-at-a-glance’ scheduler will do.

Old Map

cc flickr rosario fiore

Part of the problem with long-range planning is that it just doesn’t make conceptual sense. When your work is primarily driven by forces beyond your control — economy, technology, social systems, demographics — and those forces are under radical flux, how can you manage a plan for even one year let alone five?

In his 1992 book Managing the Unknowable, Ralph Stacey uses a ship navigation metaphor to describe the problem (a well-worn metaphor, I know, but here it’s used to good effect):

The trouble with standard maps and traditional navigation principles is that they can be used only to identify routes that others have traveled before: they can make sense only for managing the knowable. Only under familiar conditions can the captain identify the ship’s future destination, and only under such conditions does it make sense for the members of the team to follow the leader slavishly. An old map is useless when the terrain is new. Old beliefs cannot help in the task managers face today: managing the unknowable.

Stacey’s solution is to downplay planning altogether in favor of more dynamic, self-organizing entities that plan as they go. Others have suggested that planning still has a useful place at the table, but that it must be radically different than the traditional models allow.

One such effort over the past 20 years has been scenario planning, an exercise that encourages deep discussions of various alternative futures, knowing that none of them is exactly true. Global Business Network has been one of the key refiners and definers of the scenario method, and released a new guide for nonprofits this month entitled What If? The Art of Scenario Thinking for Nonprofits (available as a free download). According to the authors:

Scenarios are stories about how the future might unfold for our organizations, our issues, our nations, and even our world. Importantly, scenarios are not predictions. Rather, they are provocative and plausible stories about diverse ways in which relevant issues outside our organizations might evolve, such as the future political environment, social attitudes, regulation, and the strength of the economy. Because scenarios are hypotheses, not predictions, they are created and used in sets of multiple stories, usually three or four, that capture a range of future possibilities, good and bad, expected and surprising. And, finally, scenarios are designed to stretch our thinking about the opportunities and threats that the future might hold, and to weigh those opportunities and threats carefully when making both short-term and long-term strategic decisions.

Like any group facilitation process or thinking tool, scenario planning has its proper place and time (if you can’t make this month’s payroll or your facility is on fire, for example, it may not be the best time for a scenario retreat). But for those searching for a different way to talk among their staff, their board, their affiliated artists, their funders, or their communities, it might be an interesting method to consider.

Filed Under: main

About Andrew Taylor

Andrew Taylor is a faculty member in American University's Arts Management Program in Washington, DC. [Read More …]

ArtsManaged Field Notes

#ArtsManaged logoAndrew Taylor also publishes a weekly email newsletter, ArtsManaged Field Notes, on Arts Management practice. The most recent notes are listed below.

RSS ArtsManaged Field Notes

  • The relentless rise of pseudo-productivity May 13, 2025
    Visible activity and physical exhaustion are not useful measures of valuable work.
  • The strategy screen May 6, 2025
    A strong strategy demands a clear job description
  • What is Arts Management? April 29, 2025
    The practice of aggregating and animating people, stuff, and money toward expressive ends.
  • Outsourcing expertise April 22, 2025
    Sometimes, it's smart to hire outsiders. Sometimes, it's not.
  • Minimum viable process April 15, 2025
    As a nonprofit arts organization, your business systems need to be as simple as possible…but not simpler.

Artful Manager: The Book!

The Artful Manager BookFifty provocations, inquiries, and insights on the business of arts and culture, available in
paperback, Kindle, or Apple Books formats.

Recent Comments

  • Barry Hessenius on Business in service of beauty: “An enormous loss. Diane changed the discourse on culture – its aspirations, its modus operandi, its assumptions. A brilliant thought…” Jan 19, 18:58
  • Sunil Iyengar on Business in service of beauty: “Thank you, Andrew. The loss is immense. Back when Diane was teaching a course called “Approaching Beauty,” to business majors…” Jan 16, 18:36
  • Michael J Rushton on Business in service of beauty: “A wonderful person and a creative thinker, this is a terrible loss. – thank you for posting this.” Jan 16, 13:18
  • Andrew Taylor on Two goals to rule them all: “Absolutely, borrow and build to your heart’s content! The idea that cultural practice BOTH reduces and samples surprise is really…” Jun 2, 18:01
  • Heather Good on Two goals to rule them all: “To “actively sample novel experiences (in safe ways) to build more resilient perception and prediction” is about as useful a…” Jun 2, 15:05

Archives

Creative Commons License
The written content of this blog is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License. Images are not covered under this license, but are linked (whenever possible) to their original author.

an ArtsJournal blog

Copyright © 2025 · Magazine Pro Theme on Genesis Framework · WordPress · Log in