• Home
  • About
    • About this Blog
    • About Andrew Taylor
    • Contact
  • Subscribe
  • Other AJBlogs
  • ArtsJournal

The Artful Manager

Andrew Taylor on the business of arts & culture

Storytelling for Arts Administrators

January 19, 2004 by Andrew Taylor

A successful manager of an arts and cultural organization has to be a good storyteller. Not fiction, mind you (leave that to the Enron executives), but compelling stories of mission, action, money, and goals. They tell these stories to donors, to board members, to staff, to artists, to audiences. And they tell them in several different languages — the most common being spoken word, written word, spreadsheet, chart, and graph.

I meet many managers who are exceptional storytellers by spoken or written word — probably because those abilities have brought them to where they are. I meet fewer that have the same facility with spreadsheets, charts, and graphs.

Those hoping to balance out their skills might do well to look to Edward Tufte, the annointed king of the country’s data visualizers (did you know they had a king?). Tufte is a professor at Yale, and author of the gold standard in data visualization (The Visual Display of Quantitative Information…now THAT sounds like good beach reading, I hear you say).

Tufte is a master of storytelling through graphs, charts, and infopictures…and a wonderful lampooner of lame attempts to do so (he’s also behind the recent journalistic flurry about how Microsoft’s Powerpoint is Evil).

For those with less time on their hands, here’s an article on Tufte and his work from Fortune, and another from Metropolis Enterprise.

Filed Under: main

About Andrew Taylor

Andrew Taylor is a faculty member in American University's Arts Management Program in Washington, DC. [Read More …]

ArtsManaged Field Notes

#ArtsManaged logoAndrew Taylor also publishes a weekly email newsletter, ArtsManaged Field Notes, on Arts Management practice. The most recent notes are listed below.

RSS ArtsManaged Field Notes

  • Beware the destabilizing donation August 12, 2025
    How to recognize and avoid the gift that keeps on taking.
  • What if you're getting better at the wrong thing? August 5, 2025
    "The more efficient you are at doing the wrong thing, the wronger you become." – Russell Ackoff
  • Links to Arts Management learning July 22, 2025
    While I'm on a two-week pause, wander these other paths to inform your craft.
  • Arts management as practice July 15, 2025
    Management isn't a theory, it's an evolving repertory of embodied expertise.
  • The bother of bylaws July 8, 2025
    Does your arts nonprofit's map for action match the terrain?

Artful Manager: The Book!

The Artful Manager BookFifty provocations, inquiries, and insights on the business of arts and culture, available in
paperback, Kindle, or Apple Books formats.

Recent Comments

  • Barry Hessenius on Business in service of beauty: “An enormous loss. Diane changed the discourse on culture – its aspirations, its modus operandi, its assumptions. A brilliant thought…” Jan 19, 18:58
  • Sunil Iyengar on Business in service of beauty: “Thank you, Andrew. The loss is immense. Back when Diane was teaching a course called “Approaching Beauty,” to business majors…” Jan 16, 18:36
  • Michael J Rushton on Business in service of beauty: “A wonderful person and a creative thinker, this is a terrible loss. – thank you for posting this.” Jan 16, 13:18
  • Andrew Taylor on Two goals to rule them all: “Absolutely, borrow and build to your heart’s content! The idea that cultural practice BOTH reduces and samples surprise is really…” Jun 2, 18:01
  • Heather Good on Two goals to rule them all: “To “actively sample novel experiences (in safe ways) to build more resilient perception and prediction” is about as useful a…” Jun 2, 15:05

Archives

Creative Commons License
The written content of this blog is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License. Images are not covered under this license, but are linked (whenever possible) to their original author.

an ArtsJournal blog

Copyright © 2025 · Magazine Pro Theme on Genesis Framework · WordPress · Log in