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The Artful Manager

Andrew Taylor on the business of arts & culture

Chasing beauty without losing balance

February 24, 2023 by Andrew Taylor

This post is a reprint of the most recent ArtsManaged Field Notes, a weekly email I send every Tuesday morning on the process and practice of Arts Management. Subscribe to get future editions!

Beauty – be not caused – It Is –
Chase it, and it ceases –
Chase it not, and it abides 

Emily Dickinson

Weekly Features (scroll down to find them) 
Function of the Week: Accounting | Framework of the Week: The Iron Triangle 
Questions? Ask ArtsManaged

Dear Reader, 

One of the main takeaways from the classic in-depth case study of Steppenwolf Theater by Tony Proscio and Clara Miller is that “self-sufficiency, sustainability, and success pull in different directions.” This tension is a constant balance and bother for arts managers who want to play the long game.

Start-up arts initiatives – like early-days Steppenwolf – are often scrappy and small, fueled by passion, purpose, and coffee more than direct financial expense. As one early Steppenwolf board member describes it, “the board consisted of the people who loaned them kitchen chairs.” Such groups are self-sufficent (in the short term) because they are willing to work long hours for little pay and few resources to take big creative risks.

But as these start-ups find their feet, build their audience, grow their budget, and even build or buy their own real estate, scrappiness gives way to sustainability and scalability. This creates internal pressure to staff up and pay more, and external expectations from current or potential donors to do the same. 

As the case puts it about Steppenwolf’s growth:

From the borrowed kitchen chairs to the volunteer staff to the actors running the box-office to the smaller theaters’ lower-wage union contracts – all these things were economical, but for Steppenwolf, as for most enterprises, they were not sustainable. The company, as it grew, didn’t merely need a bigger building, it needed a bigger, richer operation. And its artists and supporters needed sustainable lives, which could not involve uncompensated 15-hour work days forever.

Managing an arts organization, especially during growth, is a matter of balancing three interdependent forces at once: vision/ambition, operations/team capacity, and capital structure (real estate, cash, investments, and equipment). In another article, the Nonprofit Finance Fund called this pyramid the Iron Triangle.

Because the three sides are entirely entangled, a rising artistic vision will demand more robust operations and capital capacity. In turn, higher annual expenses and the carrying costs of more stuff (like buildings) will put pressure on artistic vision – toward less risk, more planning, and more predictability. These forces tend to pull against each other. So, arts managers work across the full array of participants to encourage a dance rather than a derailment.

Winston Churchill famously claimed that “We shape our buildings, and afterwards our buildings shape us” – suggesting that the durable systems we construct have a durable impact on what we do. Chasing beauty while bolstering capacity is a dynamic example of how Arts Management shapes, and is shaped by, the creative journey.

Andrew

—

Function of the Week: Accounting

Accounting involves recording, summarizing, analyzing, and reporting financial states and actions. And while some believe it to be the opposite of creative effort, it is an essential component of vibrancy and thriving in creative practice. 

Just like a potter needs to know the nature of clay, and a choreographer needs to know the nuance of muscles and motion, an arts manager needs to know how to observe, record, organize, and analyze the flow of financial value through their organization. 

Framework of the Week: The Iron Triangle

The “iron triangle” describes the dynamic relationship within any complex nonprofit endeavor between its mission and program, its organizational capacity, and its capital structure. Described by Clara Miller in 2001, the iron triangle suggests that growth or change in any one of these areas will necessarily drive (or demand) change in the other two.

Have a Question? Ask ArtsManaged

Do you have a puzzle, problem, or persistant concern about Arts Management? Post your question to this online and anonymous form. I’ll select questions to answer in the Field Guide, or in this newsletter, so that we can all learn together about the real-world messes we face.

Filed Under: main

About Andrew Taylor

Andrew Taylor is a faculty member in American University's Arts Management Program in Washington, DC. [Read More …]

ArtsManaged Field Notes

#ArtsManaged logoAndrew Taylor also publishes a weekly email newsletter, ArtsManaged Field Notes, on Arts Management practice. The most recent notes are listed below.

RSS ArtsManaged Field Notes

  • The strategy screen May 6, 2025
    A strong strategy demands a clear job description
  • What is Arts Management? April 29, 2025
    The practice of aggregating and animating people, stuff, and money toward expressive ends.
  • Outsourcing expertise April 22, 2025
    Sometimes, it's smart to hire outsiders. Sometimes, it's not.
  • Minimum viable process April 15, 2025
    As a nonprofit arts organization, your business systems need to be as simple as possible…but not simpler.
  • Do what you say you will do April 8, 2025
    Commitments are easier made than met. So do the math.

Artful Manager: The Book!

The Artful Manager BookFifty provocations, inquiries, and insights on the business of arts and culture, available in
paperback, Kindle, or Apple Books formats.

Recent Comments

  • Barry Hessenius on Business in service of beauty: “An enormous loss. Diane changed the discourse on culture – its aspirations, its modus operandi, its assumptions. A brilliant thought…” Jan 19, 18:58
  • Sunil Iyengar on Business in service of beauty: “Thank you, Andrew. The loss is immense. Back when Diane was teaching a course called “Approaching Beauty,” to business majors…” Jan 16, 18:36
  • Michael J Rushton on Business in service of beauty: “A wonderful person and a creative thinker, this is a terrible loss. – thank you for posting this.” Jan 16, 13:18
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  • Heather Good on Two goals to rule them all: “To “actively sample novel experiences (in safe ways) to build more resilient perception and prediction” is about as useful a…” Jun 2, 15:05

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