• Home
  • About
    • About this Blog
    • About Andrew Taylor
    • Contact
  • Subscribe
  • Other AJBlogs
  • ArtsJournal

The Artful Manager

Andrew Taylor on the business of arts & culture

GETTY: Crafting the audience

September 8, 2004 by Andrew Taylor

In past posts about the June leadership roundtable at the Getty (see bottom of this entry for links in the series) on the nonprofit and forprofit cultural industries, I’ve focused almost entirely on the production side of the discussion (cash and capital and capacity, oh my). Equally compelling is the consumption side, where nonprofit and commercial find and engage their audiences.

The general sense of the difference between nonprofit and commercial was one of scale and scope. Commercial cultural enterprise (aka, entertainment) was seen as a 800-pound gorilla of marketing muscle, while nonprofits were seen as mom and pop operations. Here’s an extended quote from the session’s briefing paper that framed the discussion (available for download here or here):


Marketing for the non-profit arts remains relatively speaking, Neanderthal, and compromised by the combination of lack of resources and by an over-reaching scale of ambition. In particular social agendas for wider access often create multiple agendas for marketing that have a political and moral logic, but little financial logic. The problem is not only one of resources or political and social ambition. Many non-profit arts organizations face tremendous challenges because of the specificity of their product. Reproduction is either impossible, as in the case of original works of art, or considerably lowers its value, and consequently its attraction for the consumer. Limited mobility and duration of events — whether theater runs or exhibitions — also prevent these entities from engaging a broader audience base.

Once again, however, the conversation is distorted a bit by our bias to equate ‘for-profit entertainment’ with big corporations. When we say ‘commercial culture,’ our brains find their way to multi-national media companies, major labels, and big film studios. More relevant to most nonprofit cultural organizations — more often than not, regional organizations — are smaller, local commercial enterprises that vie for the same audience (restaurants, movie theaters, bookstores, nightclubs, and on and on). These, thankfully, are equally Neanderthal in their strategy and limited in their budget.

The cost of a single major studio film is twenty-fold larger than my local symphony’s total annual budget — and their potential market is several thousand times bigger. While I’m as quixotic as the next guy, that windmill isn’t even in the same time zone.

Filed Under: Getty

About Andrew Taylor

Andrew Taylor is a faculty member in American University's Arts Management Program in Washington, DC. [Read More …]

ArtsManaged Field Notes

#ArtsManaged logoAndrew Taylor also publishes a weekly email newsletter, ArtsManaged Field Notes, on Arts Management practice. The most recent notes are listed below.

RSS ArtsManaged Field Notes

  • The strategy screen May 6, 2025
    A strong strategy demands a clear job description
  • What is Arts Management? April 29, 2025
    The practice of aggregating and animating people, stuff, and money toward expressive ends.
  • Outsourcing expertise April 22, 2025
    Sometimes, it's smart to hire outsiders. Sometimes, it's not.
  • Minimum viable process April 15, 2025
    As a nonprofit arts organization, your business systems need to be as simple as possible…but not simpler.
  • Do what you say you will do April 8, 2025
    Commitments are easier made than met. So do the math.

Artful Manager: The Book!

The Artful Manager BookFifty provocations, inquiries, and insights on the business of arts and culture, available in
paperback, Kindle, or Apple Books formats.

Recent Comments

  • Barry Hessenius on Business in service of beauty: “An enormous loss. Diane changed the discourse on culture – its aspirations, its modus operandi, its assumptions. A brilliant thought…” Jan 19, 18:58
  • Sunil Iyengar on Business in service of beauty: “Thank you, Andrew. The loss is immense. Back when Diane was teaching a course called “Approaching Beauty,” to business majors…” Jan 16, 18:36
  • Michael J Rushton on Business in service of beauty: “A wonderful person and a creative thinker, this is a terrible loss. – thank you for posting this.” Jan 16, 13:18
  • Andrew Taylor on Two goals to rule them all: “Absolutely, borrow and build to your heart’s content! The idea that cultural practice BOTH reduces and samples surprise is really…” Jun 2, 18:01
  • Heather Good on Two goals to rule them all: “To “actively sample novel experiences (in safe ways) to build more resilient perception and prediction” is about as useful a…” Jun 2, 15:05

Archives

Creative Commons License
The written content of this blog is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License. Images are not covered under this license, but are linked (whenever possible) to their original author.

an ArtsJournal blog

Copyright © 2025 · Magazine Pro Theme on Genesis Framework · WordPress · Log in