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Hannah Grannemann on Audience Experience

Willingness to pay

Opera Philadelphia, $11 tickets, and a predictable outcome

June 18, 2025 by Hannah Grannemann 1 Comment

An audience sits in an auditorium facing a stage with a red curtain.

I write regularly on my website hannahgrannemann.com and also on LinkedIn. Find me there, too, and thanks for reading Row X! What happens when opera tickets suddenly drop in price? Spoiler alert: we know exactly what will happen.   Opera Philadelphia offered $11 ticket initiative from the 2024-25 season, where they're offering pay-what-you-can tickets, starting at $11. The result? Ticket sales surged by more than 25% compared to previous seasons. The diversity of the audience … [Read more...] about Opera Philadelphia, $11 tickets, and a predictable outcome

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About Hannah

Assistant Professor and Director of the Arts Administration Program at the University of North Carolina at Greensboro (UNCG). She began writing for ArtsJournal.com in 2020 as a guest editor on Lynne Conner's blog We the Audience and began writing Row X in 2021. More about Hannah can be … [more] about About Hannah Grannemann

About Row X

White iPhone with QR Code, ArtsJournal Logo and Row X

Row X is where audience experience meets artistic practice and business strategy of arts organizations. The goal of the blog is to explore the sweet spot where these three interests overlap. Audience experience is often seen as the purview of the marketing department until the point that the … [more] about About Row X

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