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Hannah Grannemann on Audience Experience

President Trump

I didn’t want to be right: Kennedy Center closing for two years

February 1, 2026 by Hannah Grannemann Leave a Comment

Photo of the Kennedy Center at dusk with Pride lights glowing

Last June I wrote here on this blog that President Trump and the leaders he installed at the Kennedy Center might temporarily close the Center using the excuse of renovations, when the real reason for closing or pausing programming would be in response to the embarrassment of cratering sales due to protesting audiences.Tonight, President Trump announced that he was doing just what I feared: closing the Kennedy Center for 2 years for renovations.When I wrote my post, I thought was a pretty … [Read more...] about I didn’t want to be right: Kennedy Center closing for two years

When to Hold, When to Fold, When to Play a Different Game

September 7, 2025 by Hannah Grannemann 2 Comments

person playing poker

Leading an arts organization right now can feel like sitting at a blackjack table on a bad night. The stakes are high, the cards aren’t great, and the audience—the one group you can’t bluff—can see every move you make. When to Hold (on to your values) All we really have with our audiences is trust. That’s why the Smithsonian needs to hold its independence like a winning hand. No bluffing needed – smile, look the other players directly in the eye and let them know you’ve got a winning hand. … [Read more...] about When to Hold, When to Fold, When to Play a Different Game

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About Hannah

Associate Professor of Arts Administration at the University of North Carolina at Greensboro (UNCG). More about Hannah can be found at hannahgrannemann.com. Her forthcoming book on nonprofit fundraising will be published by the Columbia Business School Publishing imprint of Columbia University … [more] about About Hannah Grannemann

About Row X

White iPhone with QR Code, ArtsJournal Logo and Row X

Row X is where audience experience meets artistic practice and business strategy of arts organizations. The goal of the blog is to explore the sweet spot where these three interests overlap. Audience experience is often seen as the purview of the marketing department until the point that the … [more] about About Row X

Recent Posts

  • I didn’t want to be right: Kennedy Center closing for two years February 1, 2026
  • Nostalgia and Familiarity Oversimplifies What Audiences Want December 29, 2025
  • Show the Miles, Not Just the Medal November 3, 2025
  • When to Hold, When to Fold, When to Play a Different Game September 7, 2025
  • From Village Voice to TikTok: Rethinking How Audiences Discover Art August 12, 2025

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  • Hannah Grannemann on When to Hold, When to Fold, When to Play a Different Game
  • R. Lewis on When to Hold, When to Fold, When to Play a Different Game
  • Hannah Grannemann on From Village Voice to TikTok: Rethinking How Audiences Discover Art
  • Hannah Grannemann on From Village Voice to TikTok: Rethinking How Audiences Discover Art
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