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Hannah Grannemann on Audience Experience

Kennedy Center

Kennedy Center audiences vote with their feet. What happens next?

June 4, 2025 by Hannah Grannemann 7 Comments

Photo of the Kennedy Center at dusk with Pride lights glowing

Boycotting is alive and well as a protest tactic. Based on ticket sales figures leaked to The Washington Post, Kennedy Center audiences are voting with their feet and staying away. Sales appear to be cratering. Here's the damage: The Center’s constituent arts organizations are suffering as well, with the National Symphony Orchestra’s subscriptions down 28% and the Washington National Opera down 25%. It’s just two weeks into the subscription campaign, but the staffer who provided the … [Read more...] about Kennedy Center audiences vote with their feet. What happens next?

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About Hannah

Associate Professor of Arts Administration at the University of North Carolina at Greensboro (UNCG). She began writing for ArtsJournal.com in 2020 as a guest editor on Lynne Conner's blog We the Audience and began writing Row X in 2021. More about Hannah can be found at hannahgrannemann.com. In … [more] about About Hannah Grannemann

About Row X

White iPhone with QR Code, ArtsJournal Logo and Row X

Row X is where audience experience meets artistic practice and business strategy of arts organizations. The goal of the blog is to explore the sweet spot where these three interests overlap. Audience experience is often seen as the purview of the marketing department until the point that the … [more] about About Row X

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