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Hannah Grannemann on Audience Experience

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A Christmas Carol as an Arts Marketing Parable

December 22, 2024 by Hannah Grannemann Leave a Comment

Dark blue door with a door knocker and a Christmas decoration with pine cones

The marketing plan was dead, to begin with. There is no doubt whatever about that. You're the marketing director of a theater. It was your plan, but you knew it was dead. It's a Wednesday afternoon and the mid-week matinee happening in the theater two floors down was half-full. You can hear over the monitors the actors trying desperately to get the audience to laugh, but it just wasn’t working. You check the sales dashboard in your CRM and the social media accounts. Your Instagram post … [Read more...] about A Christmas Carol as an Arts Marketing Parable

Row X Wrapped

December 6, 2024 by Hannah Grannemann Leave a Comment

purple headphones on an orange background with the text Row X Wrapped

Everyone's seeing their end of year summaries of their year in music listening on their Spotify Wrapped or Apple Music Replays this week. It's a fun feature that these companies do each year, a great engagement point for those companies and their customers. I've also seen some arts organizations building on the trend with their own Wrapped features, like Blumenthal Arts in Charlotte, NC, that highlighted the highest attended shows, and the top selling drink from their concessions stands (the … [Read more...] about Row X Wrapped

5 reasons declining media coverage of the arts isn’t the problem

February 29, 2024 by Hannah Grannemann 6 Comments

At the end of a long list about why audiences are shrinking, a burned out, defeated arts manager's last bit of ire will be directed at the declining arts coverage in the mainstream media. It will be the final gasp of their venting session. Then their voice will trail off, they’ll throw up their hands, and reach for their glass of bourbon.  An anecdote from an artistic director of a “struggling theater in Florida” was the centerpiece of a story by Cara Joy David’s latest piece for Broadway … [Read more...] about 5 reasons declining media coverage of the arts isn’t the problem

Rush Seats Series: Arts Explainers on TikTok

May 31, 2023 by Hannah Grannemann 2 Comments

TikTok logo, Retrieved from Unsplash. Photo by Eyestetix.

New Series I’m starting a new occasional series with this post: Rush Seats. These will be short posts sharing something I think you’ll find interesting and useful. I can see a few different types of posts fitting in this series: Let me know what you’d like to read in the Rush Seats series in the comments. First up in Rush Seats is a collection of people I’m following on TikTok sharing explainers that are friendly for new arts audiences and arts insiders alike. What I like about each … [Read more...] about Rush Seats Series: Arts Explainers on TikTok

A Wordle Allegory: We Can’t Wait

December 8, 2022 by Hannah Grannemann 2 Comments

Row X blog by Hannah Grannemann I’m not immune to clickbait, and I like to play Wordle, so of course I clicked on an article from Lifehacker that promised valuable Wordle news. Lifehacker told me that Wordle’s daily word are no longer randomly generated, but are now chosen by an editor, and may be themed. OK, no big deal, I thought. I enjoy whimsy. But I’m a relaxed Wordle player and I know there are some not-so-laid-back players. So I scrolled down to the comments. Which brings me to the … [Read more...] about A Wordle Allegory: We Can’t Wait

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About Hannah

Assistant Professor and Director of the Arts Administration Program at the University of North Carolina at Greensboro (UNCG). She began writing for ArtsJournal.com in 2020 as a guest editor on Lynne Conner's blog We the Audience and began writing Row X in 2021. More about Hannah can be … [more] about About Hannah Grannemann

About Row X

White iPhone with QR Code, ArtsJournal Logo and Row X

Row X is where audience experience meets artistic practice and business strategy of arts organizations. The goal of the blog is to explore the sweet spot where these three interests overlap. Audience experience is often seen as the purview of the marketing department until the point that the … [more] about About Row X

Recent Posts

  • A Christmas Carol as an Arts Marketing Parable December 22, 2024
  • Row X Wrapped December 6, 2024
  • It’s all about the Vibes: Lessons from the election for arts marketers October 29, 2024
  • Imagine if the arts were funded with $27 donations August 5, 2024
  • 5 reasons declining media coverage of the arts isn’t the problem February 29, 2024

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