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Hannah Grannemann on Audience Experience

Row X Wrapped

December 6, 2024 by Hannah Grannemann Leave a Comment

Everyone’s seeing their end of year summaries of their year in music listening on their Spotify Wrapped or Apple Music Replays this week. It’s a fun feature that these companies do each year, a great engagement point for those companies and their customers. I’ve also seen some arts organizations building on the trend with their own Wrapped features, like Blumenthal Arts in Charlotte, NC, that highlighted the highest attended shows, and the top selling drink from their concessions stands (the Dancing Queen signature cocktail for Mamma Mia).

So, inspired by Spotify Wrapped, I uploaded all 22 of my posts from here on Row X and also my posts from when I started on ArtsJournal in 2020 as a guest writer on Lynne Conner’s We the Audience blog into Google’s Notebook LM and had it generate a podcast based on all my blog posts. It created a 22 minute podcast (including two breaks!). Click on the link below if you want to get an easy-on-the-ears audio summary of my ideas on:

purple headphones on an orange background with the text Row X Wrapped
  • How arts organizations need to update their marketing tactics
  • Opportunities of content marketing
  • The need to understand and respect all different audience preferences
  • Appreciate the specific role of holiday performances
  • How digital programming is its own type of programming
  • The urgency of effective messaging about how the arts impact lives

I hope you’ve had a great 2024 and thanks for reading Row X.

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    Filed Under: AI, Digital, Engagement Tagged With: AI, Apple, Blumenthal Arts, Charlotte, Google, Lynne Conner, Notebook LM, Podcast, Spotify, We the Audience

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    About Hannah

    Assistant Professor and Director of the Arts Administration Program at the University of North Carolina at Greensboro (UNCG). She began writing for ArtsJournal.com in 2020 as a guest editor on Lynne Conner's blog We the Audience and began writing Row X in 2021. More about Hannah can be … [more] about About Hannah Grannemann

    About Row X

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    Row X is where audience experience meets artistic practice and business strategy of arts organizations. The goal of the blog is to explore the sweet spot where these three interests overlap. Audience experience is often seen as the purview of the marketing department until the point that the … [more] about About Row X

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