Yahoo = Satan

My web site is down at the moment. I was informed by Hostmonster, where I keep it, that my domain registration was going to expire. My domain was held by Melbourne IT. Melbourne IT informed me that they had sold it to Yahoo. Yahoo’s customer support is undoubtedly the absolute worst in the history of the internet. I keep circling through their website, and being told that I need to go to my “Business Control Panel,” and the link to that instead takes me back to the beginning and tries to sell me a domain name. I’ve tried everything. The other day I gave up after being on hold for 40 minutes. I did update my credit card info, and Hostmonster now tells me that my domain is good for another year, but I still can’t change the redirect for the same reasons given above. I don’t know how to negotiate this. Any advice welcome. In the meantime, if you have a Gann emergency and need to get to my website, there’s an alternate link here, thanks to Hostmonster, whose tech support is quick and efficient.

UPDATE, Aug. 27 – Transferred the domain name to Hostmonster, just waiting for Yahoo to release it, which could take a few days. Finally found a sympathetic text-support guy at Yahoo, too, ameliorating my above sentiment somewhat. Again, go here for the website in the meantime.

UPDATE, Sept. 2 – Web site is now functional again.

 

Comments

  1. says

    Ahh – Of course. That is the reason I keep getting some weird page asking about buying your domain name. Hi Kyle. I am a good friend of Martha Herr’s. (She stays with me when she is in Buffalo) I went searching for an MP3 of performances with her and came up against a brick wall on your page. I hope you are able to get things fixed soon.
    I am a soloist in a choir in Buffalo and we may be doing your Transcendental Sonnets sometime this year. Looking forward to hearing more of your works.
    Also, if you have a piece or two for soprano/piano I’d be interested in doing them. I am at the UU church of BUffalo, so we have a wide range of material with which to work.
    Peace,
    Paula McGirr

    KG replies: Hi Paula, thanks very much for asking. I’m finishing up a new song cycle for medium-range soprano and piano right now:

    http://74.220.207.131/~kylegann/YourStaccatoWays.pdf

    And I’ve got a few other songs here:

    http://74.220.207.131/~kylegann/Gannmusic.html

    Please introduce yourself when I come to Buffalo for the performance.