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What’s fear got to do with it?

January 10, 2017 by Sarah Lutman Leave a Comment

In 2014 the Wyncote Foundation commissioned Lutman & Associates to research digital adoption by legacy cultural institutions. The resulting study, Like, Link, Share: How cultural institutions are embracing digital technology, showcases the awesome creative work of 40 cultural organizations and shares common themes and lessons learned among these leading practitioners. When I spoke about the report at conferences and meetings, arts leaders’ responses were frequently that they knew they “should be” engaging digitally, but they feel … [Read more...]

Does your organization need a Chief Experience Officer?

April 2, 2012 by Sarah Lutman 7 Comments

A big part of our choice of favorite products and companies comes from the quality of how they engage us. My favorite coffee shop not only has the best coffee in Saint Paul but also the best playlist going in the shop, the best free Internet access, comfy chairs, an entertaining and useful Facebook page, and multiple ways of interacting with writers, visual artists and local food producers. It’s a sole proprietorship that’s curated by its owner in every sense of the word. Apple tries to do this on a global scale (and in my opinion, fails in … [Read more...]

Sarah Lutman

I am a Twin Cities-based independent consultant and writer working with cultural, philanthropic and public media organizations across the United States. You can read my entire bio on LinkedIn or read about current clients and projects on the Lutman & Associates web site.

Speaker

Speaker is about amplifying things I am seeing, hearing, doing, and thinking that have relevance to the daily practice of leading a cultural institution. You can expect me to draw from topics ranging … [Read More...]

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Recent Comments

  • Cathy Day on Farewell Bush Artist Fellowships Program: “I was a Bush Artist Fellow in 1999-2000. I was able to take an unpaid leave from my teaching position…” Apr 19, 17:30
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