{"id":63,"date":"2011-05-24T14:42:01","date_gmt":"2011-05-24T21:42:01","guid":{"rendered":"http:\/\/www.artsjournal.com\/newbeans\/?p=63"},"modified":"2011-06-01T07:59:50","modified_gmt":"2011-06-01T14:59:50","slug":"co-opting-public-value","status":"publish","type":"post","link":"https:\/\/www.artsjournal.com\/newbeans\/2011\/05\/co-opting-public-value.html","title":{"rendered":"Co-Opting Public Value"},"content":{"rendered":"<div id=\"attachment_64\" style=\"width: 310px\" class=\"wp-caption alignleft\"><a href=\"https:\/\/www.artsjournal.com\/newbeans\/wp-content\/uploads\/2011\/05\/every-browser-does-fast-firefox-billboard1.jpg\"><img loading=\"lazy\" decoding=\"async\" aria-describedby=\"caption-attachment-64\" class=\"size-medium wp-image-64\" title=\"every-browser-does-fast-firefox-billboard1\" src=\"https:\/\/www.artsjournal.com\/newbeans\/wp-content\/uploads\/2011\/05\/every-browser-does-fast-firefox-billboard1-300x225.jpg\" alt=\"A billboard for Mozilla, currently up in San Francisco.\" width=\"300\" height=\"225\" srcset=\"https:\/\/www.artsjournal.com\/newbeans\/wp-content\/uploads\/2011\/05\/every-browser-does-fast-firefox-billboard1-300x225.jpg 300w, https:\/\/www.artsjournal.com\/newbeans\/wp-content\/uploads\/2011\/05\/every-browser-does-fast-firefox-billboard1.jpg 696w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/><\/a><p id=\"caption-attachment-64\" class=\"wp-caption-text\">A billboard for Mozilla, currently up in San Francisco.<\/p><\/div>\n<p>San Francisco is big on non-profit alternatives. I know this because we\u2019ve done some asking around (and looking at other research) as we attempt a brand realignment on our <a href=\"http:\/\/www.tixbayarea.com\" target=\"_blank\">TIX Bay Area <\/a>discounted ticketing service. It turns out that, all other things being equal (a big caveat), a good percentage of Bay Area consumers will opt for a socially-helpful version of a service over a straight-up corporate one. As such, we will be touting the fact that we\u2019re the only non-profit ticketing vendor in the Bay Area\u2026we\u2019ll see if it works, because that pesky \u201call other things being equal\u201d bit is hard when the other thing is well-funded, well-oiled, all-it-does-is-this-stuff-all-day-long Goldstar. But we\u2019ll see.<\/p>\n<p>Anyway, I\u2019ve got public value arguments on the brain because of those discussions, so imagine my surprise when I was driving around San Francisco and saw an entire ad campaign touting public value\u2014for a web browser.<\/p>\n<p><a href=\"http:\/\/www.mozilla.org\" target=\"_blank\">Mozilla<\/a>, as you may or may not know, is a nonprofit company that develops open-source products, including the well-respected Firefox internet browser. And they\u2019ve apparently been reading the same stuff we\u2019ve been reading, because their entire campaign is about their \u201cgoodness\u201d in the face of the super-corporate alternatives. Taglines include:<\/p>\n<ul>\n<li>\u201cEvery browser does fast. Not every browser does good.\u201d<\/li>\n<li>\u201c.com brains .org heart\u201d<\/li>\n<li>\u201cDoing good is part of our code.\u201d<\/li>\n<li>\u201cThe browser with soul.\u201d<\/li>\n<\/ul>\n<p>Here in the Bay Area, we also have a nonprofit giant-insurance-HMO, <a href=\"http:\/\/www.kp.org\" target=\"_blank\">Kaiser Permanente<\/a>, whose public value campaigns are so convincing it almost makes me (who has had Kaiser for years, and can tell you it\u2019s the same pain in the ass as any other insurance company) forget that their default is business-as-usual. Narrated with sultry wit by The West Wing\u2019s Allison Janney, KP\u2019s Thrive television and radio ads have long been more about general wellness and less about specific services provided, but recently they\u2019ve taken a turn and now, ironically, are focusing on the health benefits of the arts on individuals. Imagine that, a campaign that focuses on the benefits of doing art. From an insurance company. See (well, listen)\u00a0<a href=\"http:\/\/www.youtube.com\/watch?v=1Jng_L_pU-I\">here<\/a>.<\/p>\n<p>They\u2019re both good campaigns, in my book. Kaiser\u2019s ads, as I said, are fantastic \u2013 they\u2019re beautifully done, with deep color palettes and very clever copy, lots of healthy, smiling, diverse people being healthy, enjoying life, falling in love, living long and thriving. Mozilla\u2019s, while vaguer, is also clever, and surprisingly clear. And when Iobjectively, much as I find Kaiser quirky and difficult to deal with sometimes, I have a general positive association with them as caring about more than just my bills.<\/p>\n<p>Where this gets me in terms of New Beans is more abstract, maybe. There\u2019s something vaguely aggravating to me about these organizations, which, while technically nonprofits, are hugely successful business enterprises without a true social welfare mission, co-opting public value arguments that we should be making. And at the same time, given that we don\u2019t really spend a lot of time making them, maybe having someone else do it isn\u2019t the worst thing. And, at least in terms of Kaiser, it\u2019s not just smoke\u2014they also have a thriving theatre program that takes health-themed short plays into local schools to teach kids about being healthy through art.<\/p>\n<p>We nestle public good in our mission statements.\u00a0 Why aren\u2019t we shouting it out in our advertising?<\/p>\n","protected":false},"excerpt":{"rendered":"<p>San Francisco is big on non-profit alternatives. I know this because we\u2019ve done some asking around (and looking at other research) as we attempt a brand realignment on our TIX Bay Area discounted ticketing service. It turns out that, all other things being equal (a big caveat), a good percentage of Bay Area consumers will [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_genesis_hide_title":false,"_genesis_hide_breadcrumbs":false,"_genesis_hide_singular_image":false,"_genesis_hide_footer_widgets":false,"_genesis_custom_body_class":"","_genesis_custom_post_class":"","_genesis_layout":"","footnotes":""},"categories":[5,8,7,4],"tags":[],"class_list":{"0":"post-63","1":"post","2":"type-post","3":"status-publish","4":"format-standard","6":"category-advocacy","7":"category-audience-development","8":"category-language","9":"category-main","10":"entry","11":"has-post-thumbnail"},"_links":{"self":[{"href":"https:\/\/www.artsjournal.com\/newbeans\/wp-json\/wp\/v2\/posts\/63","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.artsjournal.com\/newbeans\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.artsjournal.com\/newbeans\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.artsjournal.com\/newbeans\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.artsjournal.com\/newbeans\/wp-json\/wp\/v2\/comments?post=63"}],"version-history":[{"count":0,"href":"https:\/\/www.artsjournal.com\/newbeans\/wp-json\/wp\/v2\/posts\/63\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.artsjournal.com\/newbeans\/wp-json\/wp\/v2\/media?parent=63"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.artsjournal.com\/newbeans\/wp-json\/wp\/v2\/categories?post=63"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.artsjournal.com\/newbeans\/wp-json\/wp\/v2\/tags?post=63"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}