{"id":43,"date":"2008-07-28T09:22:25","date_gmt":"2008-07-28T09:22:25","guid":{"rendered":"http:\/\/www.artsjournal.com\/lifesapitch\/wp\/?p=43"},"modified":"2008-07-28T09:22:25","modified_gmt":"2008-07-28T09:22:25","slug":"phrequent_philer_miles","status":"publish","type":"post","link":"https:\/\/www.artsjournal.com\/lifesapitch\/2008\/07\/phrequent_philer_miles\/","title":{"rendered":"Phrequent Philer miles"},"content":{"rendered":"<p>According to <a href=\"http:\/\/www.nailsmag.com\/\"><i>Nails<\/i> <\/a><i><a href=\"http:\/\/www.nailsmag.com\/\">Magazine<\/a><\/i> as reported by <a href=\"http:\/\/www.nytimes.com\/2007\/08\/19\/nyregion\/19nails.html?_r=1&amp;pagewanted=print&amp;oref=slogin\"><i>The New York Times<\/i><\/a> in August 2007, there are 3,800 nail salons in New York City. I will only go to<br \/>\none of them. I&#8217;d like to tell you that&#8217;s because I appreciate the good<br \/>\nservice, personal care and attention to returning customers, but it&#8217;s<br \/>\nnone of those things. They have a frequent visit card: after 10 visits,<br \/>\nyou get a free manicure. At $7 per manicure, that&#8217;s not exactly the<br \/>\ndeal of the century (what&#8217;s another $7 when you&#8217;re $70-deep in hand<br \/>\ncare), but it&#8217;s the idea of getting something, anything, for free<br \/>\nthat&#8217;s appealing. A quick gander at my key chain proves my unfaltering<br \/>\nsupport of a number of rewards programs: Duane Reade ($5 coupon for<br \/>\nevery &#8212; cringe &#8212; hundred dollars you spend), Borders, C-Town<br \/>\nsupermarkets (classy girl), AAA and Cosi. I also believe I am a<br \/>\n&#8220;frequent&#8221; flyer of every airline still in existence, a frequent rider on Amtrak, a member of <a href=\"http:\/\/www.opentable.com\/info\/diningrewards.aspx\">OpenTable<\/a><br \/>\n(700 points away from a $20 gift certificate!), and I just cashed in<br \/>\nall my credit card points for Staples gift cards. What a rewarding life<br \/>\nI lead. <\/p>\n<p>But where is my frequent Philharmonic card? Broadway and Off-Broadway card? Opera card? New Music<br \/>\nEnsemble card? I realize that, unlike manicures and train rides, the<br \/>\ncontent of performing arts organizations changes &#8211; that is, I can&#8217;t buy<br \/>\nten random tickets and expect a free opening night ticket to The Met &#8211; but other realistic and appealing rewards can be created. For<br \/>\nexample, most of the behind-the-scenes tours, talk-backs and<br \/>\npost-performance receptions at performing arts organizations are reserved for major donors and\/or<br \/>\nsubscribers. Unfortunately, the behind-the-scenes material is what<br \/>\nwould be most interesting, I think, to the infamous &#8220;new audiences&#8221;;<br \/>\nwhy only offer such perks to those already committed to your<br \/>\norganization?&nbsp; Assign points to each ticket price and rewards to each point level. Five $20 tickets gets you coupons at the gift<br \/>\nshop, three $100 tickets gets you a backstage tour, so on, so forth. <\/p>\n<p>I don&#8217;t think performing arts rewards programs will get people in the<br \/>\ndoor: if I&#8217;ve never seen an opera, the promise of a backstage tour<br \/>\nafter a significant financial investment probably won&#8217;t be the deciding<br \/>\nfactor. But I do think that, once single ticket buyers have bought<br \/>\ntheir first ticket, the promise of fun perks down the line can only<br \/>\nhelp. <\/p>\n","protected":false},"excerpt":{"rendered":"<p>According to Nails Magazine as reported by The New York Times in August 2007, there are 3,800 nail salons in New York City. I will only go to one of them. I&#8217;d like to tell you that&#8217;s because I appreciate the good service, personal care and attention to returning customers, but it&#8217;s none of those [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_genesis_hide_title":false,"_genesis_hide_breadcrumbs":false,"_genesis_hide_singular_image":false,"_genesis_hide_footer_widgets":false,"_genesis_custom_body_class":"","_genesis_custom_post_class":"","_genesis_layout":"","footnotes":""},"categories":[9],"tags":[],"class_list":{"0":"post-43","1":"post","2":"type-post","3":"status-publish","4":"format-standard","6":"category-main","7":"entry"},"_links":{"self":[{"href":"https:\/\/www.artsjournal.com\/lifesapitch\/wp-json\/wp\/v2\/posts\/43","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.artsjournal.com\/lifesapitch\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.artsjournal.com\/lifesapitch\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.artsjournal.com\/lifesapitch\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.artsjournal.com\/lifesapitch\/wp-json\/wp\/v2\/comments?post=43"}],"version-history":[{"count":0,"href":"https:\/\/www.artsjournal.com\/lifesapitch\/wp-json\/wp\/v2\/posts\/43\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.artsjournal.com\/lifesapitch\/wp-json\/wp\/v2\/media?parent=43"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.artsjournal.com\/lifesapitch\/wp-json\/wp\/v2\/categories?post=43"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.artsjournal.com\/lifesapitch\/wp-json\/wp\/v2\/tags?post=43"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}