{"id":353,"date":"2010-09-23T09:36:10","date_gmt":"2010-09-23T13:36:10","guid":{"rendered":"http:\/\/www.artstrategies.org\/tools\/readinglist\/?p=353"},"modified":"2014-02-12T13:16:26","modified_gmt":"2014-02-12T18:16:26","slug":"creating-a-customer-centric-business","status":"publish","type":"post","link":"https:\/\/www.artsjournal.com\/fieldnotes\/2010\/09\/creating-a-customer-centric-business\/","title":{"rendered":"Creating a Customer-Centric Business"},"content":{"rendered":"<p>Professor Ranjay Gulati of Harvard Business School discusses how organizations can become more customer (or audience)-centric and why this is a critical time for them to do so.<\/p>\n<p><a href=\"http:\/\/www.youtube.com\/watch?v=W3tyEsTed4k&amp;feature=player_embedded#!\">YouTube &#8211; Creating a Customer-Centric Business<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Professor Ranjay Gulati of Harvard Business School discusses how organizations can become more customer (or audience)-centric and why this is a critical time for them to do so. YouTube &#8211; Creating a Customer-Centric Business.<\/p>\n","protected":false},"author":43,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_genesis_hide_title":false,"_genesis_hide_breadcrumbs":false,"_genesis_hide_singular_image":false,"_genesis_hide_footer_widgets":false,"_genesis_custom_body_class":"","_genesis_custom_post_class":"","_genesis_layout":"","footnotes":""},"categories":[136,225],"tags":[289,407,124],"coauthors":[462],"class_list":{"0":"post-353","1":"post","2":"type-post","3":"status-publish","4":"format-standard","6":"category-reading-list","7":"category-videos","8":"tag-customer-centric","9":"tag-ranjay-gulati","10":"tag-strategy","11":"entry"},"_links":{"self":[{"href":"https:\/\/www.artsjournal.com\/fieldnotes\/wp-json\/wp\/v2\/posts\/353","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.artsjournal.com\/fieldnotes\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.artsjournal.com\/fieldnotes\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.artsjournal.com\/fieldnotes\/wp-json\/wp\/v2\/users\/43"}],"replies":[{"embeddable":true,"href":"https:\/\/www.artsjournal.com\/fieldnotes\/wp-json\/wp\/v2\/comments?post=353"}],"version-history":[{"count":0,"href":"https:\/\/www.artsjournal.com\/fieldnotes\/wp-json\/wp\/v2\/posts\/353\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.artsjournal.com\/fieldnotes\/wp-json\/wp\/v2\/media?parent=353"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.artsjournal.com\/fieldnotes\/wp-json\/wp\/v2\/categories?post=353"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.artsjournal.com\/fieldnotes\/wp-json\/wp\/v2\/tags?post=353"},{"taxonomy":"author","embeddable":true,"href":"https:\/\/www.artsjournal.com\/fieldnotes\/wp-json\/wp\/v2\/coauthors?post=353"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}