{"id":6057,"date":"2020-09-30T01:00:00","date_gmt":"2020-09-30T05:00:00","guid":{"rendered":"https:\/\/www.artsjournal.com\/engage\/?p=6057"},"modified":"2020-09-25T13:10:44","modified_gmt":"2020-09-25T17:10:44","slug":"trust","status":"publish","type":"post","link":"https:\/\/www.artsjournal.com\/engage\/2020\/09\/trust\/","title":{"rendered":"Trust"},"content":{"rendered":"\n
\"\"<\/figure><\/div>\n\n\n\n

Crazy-making. So much so that, of course, it’s hard to concentrate on issues around community engagement. The troubles are simply too numerous, too big.<\/p>\n\n\n\n

Even so, occasionally something bubbles up that returns me to my CE thinking. One such instance was a New York Times <\/em>article about masks and vaccines: How to Actually Talk to Anti-Maskers<\/a>. The initial story was about doctors trying to get Guineans to take the vaccine for Ebola in 2014. There was extreme resistance. Finally a doctor went to a group and spent six hours listening to their concerns. In the end, the doctor said he heard them but still needed to take temperatures and track the virus. Based on his demonstrated willingness to listen and understand, the people with whom he spoke decided to trust him.<\/p>\n\n\n\n

The point for this blog revolves around the fact that arts organizations\u2013in spite of the fact that we look on ourselves as adorable, warm, and fuzzy\u2013are not trusted by many communities we might try to reach. This could be either a simple lack of trust or, much more seriously, dis<\/em>trust. Before a meaningful, mutually beneficial relationship can be developed, trust must be built. And<\/strong>, as the doctor learned in Guinea, trust building must begin with listening and learning about the people with whom you hope to build relationships. <\/strong>There is no shortcut.<\/p>\n\n\n\n

The Times<\/em> article concludes with the following:<\/p>\n\n\n\n

You cannot force public trust; you have to earn it by being humble and transparent, and by listening. And you can\u2019t fake that care and maintenance \u2014 it\u2019s the grueling and deeply human work of democracy, which is never finished.<\/strong><\/em><\/p>\n\n\n\n

Great advice in medicine. Spot on and important advice in our field. <\/p>\n\n\n\n

Engage!<\/p>\n\n\n\n

Doug<\/p>\n\n\n\n

Photo: <\/p>\n\n\n\n

\"\"\/<\/figure><\/div>\n\n\n\n

Some rights reserved<\/a> by thorinside<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"

You cannot force trust; you have to earn it by being humble and transparent, and by listening.<\/p>\n","protected":false},"author":2,"featured_media":6062,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_genesis_hide_title":false,"_genesis_hide_breadcrumbs":false,"_genesis_hide_singular_image":false,"_genesis_hide_footer_widgets":false,"_genesis_custom_body_class":"","_genesis_custom_post_class":"","_genesis_layout":"","jetpack_post_was_ever_published":false,"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_publicize_message":"Trust: It's basic to effective engagement. 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Evidence of growing trust is the expectation. 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I have made much of the fact that substantive community engagement (as opposed to audience engagement) is\u2026","rel":"","context":"In "Principles"","block_context":{"text":"Principles","link":"https:\/\/www.artsjournal.com\/engage\/category\/principles\/"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":4733,"url":"https:\/\/www.artsjournal.com\/engage\/2016\/11\/who-benefits\/","url_meta":{"origin":6057,"position":3},"title":"Who Benefits?","author":"Doug Borwick","date":"November 9, 2016","format":false,"excerpt":"Definitions are important to me. That's probably a reflection of my former life as an academic. (Or, I suppose, it could be why I was an academic.) They've also become critical to my work as an advocate for community engagement. I have presented numerous attempts at defining things like audience\u2026","rel":"","context":"In "Principles"","block_context":{"text":"Principles","link":"https:\/\/www.artsjournal.com\/engage\/category\/principles\/"},"img":{"alt_text":"Dictionary","src":"https:\/\/i0.wp.com\/www.artsjournal.com\/engage\/wp-content\/uploads\/2015\/08\/Dictionary.jpg?resize=350%2C200","width":350,"height":200},"classes":[]},{"id":6436,"url":"https:\/\/www.artsjournal.com\/engage\/2021\/09\/terminology\/","url_meta":{"origin":6057,"position":4},"title":"Terminology","author":"Doug Borwick","date":"September 9, 2021","format":false,"excerpt":"A critical element in effective community engagement is understanding exactly what it is . . . and what it is not.","rel":"","context":"In "10th Anniversary"","block_context":{"text":"10th Anniversary","link":"https:\/\/www.artsjournal.com\/engage\/category\/10th-anniversary\/"},"img":{"alt_text":"","src":"https:\/\/i0.wp.com\/www.artsjournal.com\/engage\/wp-content\/uploads\/2021\/07\/10.jpg?resize=350%2C200&ssl=1","width":350,"height":200},"classes":[]},{"id":3720,"url":"https:\/\/www.artsjournal.com\/engage\/2014\/07\/community-engagement-%e2%89%a0-charity\/","url_meta":{"origin":6057,"position":5},"title":"Community Engagement \u2260 Charity","author":"Doug Borwick","date":"July 30, 2014","format":false,"excerpt":"A couple of weeks ago my blogging buddy Trevor O'Donnell posted one of his parting essays, \"Community Engagement is a Lousy Way to Sell\u00a0Tickets.\" [Disclosure: we had been corresponding on the subject in the days ahead of that post.] In it he highlights the fact that community engagement does not\u2026","rel":"","context":"In "Overview"","block_context":{"text":"Overview","link":"https:\/\/www.artsjournal.com\/engage\/category\/overview\/"},"img":{"alt_text":"090806-N-6220J-004","src":"https:\/\/i0.wp.com\/www.artsjournal.com\/engage\/wp-content\/uploads\/2014\/07\/SoupKitchen-e1404330931502.jpg?resize=350%2C200","width":350,"height":200},"classes":[]}],"_links":{"self":[{"href":"https:\/\/www.artsjournal.com\/engage\/wp-json\/wp\/v2\/posts\/6057","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.artsjournal.com\/engage\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.artsjournal.com\/engage\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.artsjournal.com\/engage\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.artsjournal.com\/engage\/wp-json\/wp\/v2\/comments?post=6057"}],"version-history":[{"count":5,"href":"https:\/\/www.artsjournal.com\/engage\/wp-json\/wp\/v2\/posts\/6057\/revisions"}],"predecessor-version":[{"id":6074,"href":"https:\/\/www.artsjournal.com\/engage\/wp-json\/wp\/v2\/posts\/6057\/revisions\/6074"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.artsjournal.com\/engage\/wp-json\/wp\/v2\/media\/6062"}],"wp:attachment":[{"href":"https:\/\/www.artsjournal.com\/engage\/wp-json\/wp\/v2\/media?parent=6057"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.artsjournal.com\/engage\/wp-json\/wp\/v2\/categories?post=6057"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.artsjournal.com\/engage\/wp-json\/wp\/v2\/tags?post=6057"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}