{"id":4370,"date":"2016-02-03T02:00:00","date_gmt":"2016-02-03T07:00:00","guid":{"rendered":"http:\/\/www.artsjournal.com\/engage\/?p=4370"},"modified":"2016-02-01T10:50:19","modified_gmt":"2016-02-01T15:50:19","slug":"definitions-again","status":"publish","type":"post","link":"https:\/\/www.artsjournal.com\/engage\/2016\/02\/definitions-again\/","title":{"rendered":"Definitions, Again"},"content":{"rendered":"<p style=\"text-align: justify;\"><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-4281 alignleft\" src=\"https:\/\/www.artsjournal.com\/engage\/wp-content\/uploads\/2015\/08\/Dictionary.jpg\" alt=\"Dictionary\" width=\"320\" height=\"215\" srcset=\"https:\/\/www.artsjournal.com\/engage\/wp-content\/uploads\/2015\/08\/Dictionary.jpg 320w, https:\/\/www.artsjournal.com\/engage\/wp-content\/uploads\/2015\/08\/Dictionary-300x202.jpg 300w\" sizes=\"auto, (max-width: 320px) 100vw, 320px\" \/>Last November Matt Lehrman, author of <a href=\"http:\/\/www.artsjournal.com\/audience\/\" target=\"_blank\">Audience Wanted<\/a>, ran a series of posts attempting to address the meaning of \u201caudience engagement.\u201d The need to do so will probably never end as we have so many different uses for those words and so many different factors to consider when we do so. Nevertheless, definitions are one of my abiding passions.<\/p>\n<p style=\"text-align: justify;\">I confess to great sympathy with everyone struggling with definitions. In the four plus years I have been shepherding Engaging Matters, I\u2019ve explored this topic many, many times. And I\u2019ve found my understanding evolving. So it\u2019s probably worthwhile, once again, to explore the topic. I\u2019m confident it won\u2019t be the last.<\/p>\n<p style=\"text-align: justify;\">The language has become fuzzy as a result of overuse and casual use of terminology as well as the need to use the same or similar terminology in vastly different settings. While it may seem overly \u201cacademic\u201d to look for clear(er) definitions, articulating differences among audience development, audience engagement, and community engagement allows us to take advantage of what each has to offer. A complicating factor in definitions is the need to articulate who is the \u201cactor\u201d and what is the intended result. As I discussed in <a href=\"https:\/\/www.artsjournal.com\/engage\/2015\/09\/artcentric-engagement\/\" target=\"_blank\">Artcentric Engagement<\/a>, there is a way to understand \u201ccommunity engagement\u201d as community members engaging with the arts organization for the organization\u2019s benefit. While this may be a perfectly acceptable way to understand the combination of the two words, it does little to address the pressing long-term need to expand reach and increase community relevance.<\/p>\n<p style=\"text-align: justify;\">In another example of the difficulties with the terminology, Greg Sandow, in his contribution to Matt\u2019s series of posts (\u201c<a href=\"http:\/\/www.artsjournal.com\/sandow\/2015\/11\/words-that-worry-me.html\" target=\"_blank\">Words that Worry Me<\/a>\u201d), expressed discomfort with the idea of \u201caudience engagement\u201d as being an admission of failure. In reading his comments, which are spot on, it is clear that he is viewing this from the \u201caudience engaged with us\u201d perspective. Are they or are they not enthusiastic, committed, etc.?<\/p>\n<p style=\"text-align: justify;\">For the purpose of discussing the future of the arts and what arts organizations can do about it, there is considerable merit in viewing the arts organization as the actor seeking to interact with external publics. In this context,\u00a0 then:<\/p>\n<ul style=\"text-align: justify;\">\n<li><strong>Audience development<\/strong> is any set of activities for increasing immediate arts participation (ticket sales and\/or attendance) and donations.<\/li>\n<li><strong>Audience engagement<\/strong> is the work of deepening relationships with current audiences for the purpose of improving retention, increasing frequency, and expanding reach through their networks.<\/li>\n<li><strong>Community engagement<\/strong> is the development of relationships with groups of individuals. If these are groups that have little current contact with the organization, the outcomes sought are long-term (often very long-term) enhancement of reach and frequency within the groups. In some circumstances, community engagement can also support access to non-arts funding and a vastly improved public policy environment.<\/li>\n<\/ul>\n<p style=\"text-align: justify;\">Engagement, whether audience or community, implies relationship building. Best practice in<strong> community engagement demands a mission-level commitment on the part of the organization and mutuality of benefit\u2013both the arts organization and the community gain from the work done.<\/strong><\/p>\n<p>Engage!<\/p>\n<p>Doug<\/p>\n<p>Photo:<span class=\"ccIcn ccIcnSmall\"><a href=\"https:\/\/creativecommons.org\/licenses\/by\/2.0\/\"><img decoding=\"async\" title=\"Attribution\" src=\"https:\/\/s.yimg.com\/pw\/images\/cc_icon_attribution_small.gif\" alt=\"Attribution\" border=\"0\" \/><\/a><\/span> <a title=\"Attribution License\" href=\"https:\/\/creativecommons.org\/licenses\/by\/2.0\/\" target=\"_blank\">Some rights reserved<\/a> by <a href=\"https:\/\/www.flickr.com\/photos\/greeblie\/\" target=\"_blank\">greeblie<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>My latest take on definitions of audience development, audience engagement, and community engagement.<\/p>\n","protected":false},"author":2,"featured_media":4281,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_genesis_hide_title":false,"_genesis_hide_breadcrumbs":false,"_genesis_hide_singular_image":false,"_genesis_hide_footer_widgets":false,"_genesis_custom_body_class":"","_genesis_custom_post_class":"","_genesis_layout":"","jetpack_post_was_ever_published":false,"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_publicize_message":"Definitions, Again.Thx @gsandow and @MattLehrman","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":true,"jetpack_social_options":{"image_generator_settings":{"template":"highway","default_image_id":0,"font":"","enabled":false},"version":2}},"categories":[4,5],"tags":[12,13,18],"class_list":{"0":"post-4370","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-overview","8":"category-principles","9":"tag-arts","10":"tag-community-engagement","11":"tag-terminology","12":"entry"},"jetpack_publicize_connections":[],"jetpack_featured_media_url":"https:\/\/www.artsjournal.com\/engage\/wp-content\/uploads\/2015\/08\/Dictionary.jpg","jetpack_shortlink":"https:\/\/wp.me\/p1G6h9-18u","jetpack_sharing_enabled":true,"jetpack-related-posts":[{"id":6436,"url":"https:\/\/www.artsjournal.com\/engage\/2021\/09\/terminology\/","url_meta":{"origin":4370,"position":0},"title":"Terminology","author":"Doug Borwick","date":"September 9, 2021","format":false,"excerpt":"A critical element in effective community engagement is understanding exactly what it is . . . and what it is not.","rel":"","context":"In &quot;10th Anniversary&quot;","block_context":{"text":"10th Anniversary","link":"https:\/\/www.artsjournal.com\/engage\/category\/10th-anniversary\/"},"img":{"alt_text":"","src":"https:\/\/i0.wp.com\/www.artsjournal.com\/engage\/wp-content\/uploads\/2021\/07\/10.jpg?resize=350%2C200&ssl=1","width":350,"height":200},"classes":[]},{"id":4945,"url":"https:\/\/www.artsjournal.com\/engage\/2017\/06\/engagement-terminology\/","url_meta":{"origin":4370,"position":1},"title":"Engagement Terminology","author":"Doug Borwick","date":"June 21, 2017","format":false,"excerpt":"We need good definitions to make our work more effective. Here is an updated set from my perspective, for what it's worth.","rel":"","context":"In &quot;The Practice of Engagement&quot;","block_context":{"text":"The Practice of Engagement","link":"https:\/\/www.artsjournal.com\/engage\/category\/the-practice-of-engagement\/"},"img":{"alt_text":"","src":"https:\/\/i0.wp.com\/www.artsjournal.com\/engage\/wp-content\/uploads\/2015\/08\/Dictionary-300x202.jpg?resize=350%2C200","width":350,"height":200},"classes":[]},{"id":4733,"url":"https:\/\/www.artsjournal.com\/engage\/2016\/11\/who-benefits\/","url_meta":{"origin":4370,"position":2},"title":"Who Benefits?","author":"Doug Borwick","date":"November 9, 2016","format":false,"excerpt":"Definitions are important to me. That's probably a reflection of my former life as an academic. (Or, I suppose, it could be why I was an academic.) They've also become critical to my work as an advocate for community engagement. I have presented numerous attempts at defining things like audience\u2026","rel":"","context":"In &quot;Principles&quot;","block_context":{"text":"Principles","link":"https:\/\/www.artsjournal.com\/engage\/category\/principles\/"},"img":{"alt_text":"Dictionary","src":"https:\/\/i0.wp.com\/www.artsjournal.com\/engage\/wp-content\/uploads\/2015\/08\/Dictionary.jpg?resize=350%2C200","width":350,"height":200},"classes":[]},{"id":2328,"url":"https:\/\/www.artsjournal.com\/engage\/2013\/01\/an-engagement-continuum\/","url_meta":{"origin":4370,"position":3},"title":"An Engagement Continuum","author":"Doug Borwick","date":"January 23, 2013","format":false,"excerpt":"[Note to new readers: This is a very old and widely read post. In the interest of providing up-to-date information about thinking on this topic, you can find updated definitions of terminology related to community engagement and related arts management tools on the ArtsEngaged website here.] I'm on a roll\u2026","rel":"","context":"In &quot;Overview&quot;","block_context":{"text":"Overview","link":"https:\/\/www.artsjournal.com\/engage\/category\/overview\/"},"img":{"alt_text":"","src":"https:\/\/i0.wp.com\/www.artsjournal.com\/engage\/wp-content\/uploads\/2012\/12\/TownHallMeeting-300x225.jpg?resize=350%2C200","width":350,"height":200},"classes":[]},{"id":2824,"url":"https:\/\/www.artsjournal.com\/engage\/2013\/05\/parsing-vocabulary\/","url_meta":{"origin":4370,"position":4},"title":"Parsing Vocabulary","author":"Doug Borwick","date":"May 4, 2013","format":false,"excerpt":"In Engagement Vocabulary I introduced work-in-progress definitions of audience development, audience engagement, and community engagement. [To repeat: Audience Development is a marketing strategy designed for immediate results (sales, donations, etc.). Audience Engagement is a marketing strategy designed for deepening relationships with current stakeholders and expanding reach over time. Community Engagement\u2026","rel":"","context":"In &quot;Principles&quot;","block_context":{"text":"Principles","link":"https:\/\/www.artsjournal.com\/engage\/category\/principles\/"},"img":{"alt_text":"Dictionary","src":"https:\/\/i0.wp.com\/www.artsjournal.com\/engage\/wp-content\/uploads\/2013\/04\/Dictionary-300x153.jpg?resize=350%2C200","width":350,"height":200},"classes":[]},{"id":5137,"url":"https:\/\/www.artsjournal.com\/engage\/2018\/01\/what-you-need-to-know\/","url_meta":{"origin":4370,"position":5},"title":"What You Need to Know","author":"Doug Borwick","date":"January 10, 2018","format":false,"excerpt":"Community Engagement Essentials: What You Need to Know","rel":"","context":"In &quot;Principles&quot;","block_context":{"text":"Principles","link":"https:\/\/www.artsjournal.com\/engage\/category\/principles\/"},"img":{"alt_text":"","src":"https:\/\/i0.wp.com\/www.artsjournal.com\/engage\/wp-content\/uploads\/2017\/12\/Essentials-225x300.jpg?resize=350%2C200","width":350,"height":200},"classes":[]}],"_links":{"self":[{"href":"https:\/\/www.artsjournal.com\/engage\/wp-json\/wp\/v2\/posts\/4370","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.artsjournal.com\/engage\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.artsjournal.com\/engage\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.artsjournal.com\/engage\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.artsjournal.com\/engage\/wp-json\/wp\/v2\/comments?post=4370"}],"version-history":[{"count":4,"href":"https:\/\/www.artsjournal.com\/engage\/wp-json\/wp\/v2\/posts\/4370\/revisions"}],"predecessor-version":[{"id":4408,"href":"https:\/\/www.artsjournal.com\/engage\/wp-json\/wp\/v2\/posts\/4370\/revisions\/4408"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.artsjournal.com\/engage\/wp-json\/wp\/v2\/media\/4281"}],"wp:attachment":[{"href":"https:\/\/www.artsjournal.com\/engage\/wp-json\/wp\/v2\/media?parent=4370"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.artsjournal.com\/engage\/wp-json\/wp\/v2\/categories?post=4370"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.artsjournal.com\/engage\/wp-json\/wp\/v2\/tags?post=4370"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}