{"id":345,"date":"2009-06-18T17:49:30","date_gmt":"2009-06-18T21:49:30","guid":{"rendered":"http:\/\/www.artsjournal.com\/creatived\/wp\/2009\/06\/oh_baby_im_about_to_lose_contr\/"},"modified":"2009-06-18T17:49:30","modified_gmt":"2009-06-18T21:49:30","slug":"oh_baby_im_about_to_lose_contr","status":"publish","type":"post","link":"https:\/\/www.artsjournal.com\/creatived\/2009\/06\/oh_baby_im_about_to_lose_contr.html","title":{"rendered":"Oh Baby, I&#8217;m about to lose control!"},"content":{"rendered":"<p>It&#8217;s a concert week for me. Tomorrow night, the Adrian Symphony Orchestra will present a pops concert to end the season. As of early in the week we had seven seats left to sell and none of them were &#8220;two-together&#8221; in the hall. <\/p>\n<p><span class=\"mt-enclosure mt-enclosure-image\" style=\"display: inline;\"><img loading=\"lazy\" decoding=\"async\" alt=\"Power to the People.jpg\" src=\"http:\/\/www.artsjournal.com\/creatived\/Power%20to%20the%20People.jpg\" width=\"267\" height=\"365\" class=\"mt-image-right\" style=\"float: right; margin: 0 0 20px 20px;\" \/><\/span><\/p>\n<p>Mid-week I stopped by the local radio station to meet with the station manager who was going to do the narration for this concert when he surprised me with, &#8220;Hey, today the phones lit up when we gave away two tickets for the concert. We couldn&#8217;t believe how quickly people were calling in!&#8221; Excuse me? We hadn&#8217;t offered a ticket giveaway. Actually, at the time, we had a waiting list for tickets and had sent out an e-mail to our subscribers asking those who weren&#8217;t planning on using their tickets for this concert to donate them back to the office in order to accommodate the demand. <\/p>\n<p>It took me a moment to realize what had happened. Someone who couldn&#8217;t attend decided that their tickets were precious commodities, and, instead of just letting them be re-sold they took it upon themselves to take them to the radio station, which would announce the giveaway. In other words they created their own marketing campaign.<\/p>\n<p>Over the past eight years, the ASO has been engaged in reinventing itself and consciously serving as a laboratory for new ideas. We&#8217;ve taken some pride for our innovations:  creating new tools for growing our audiences, launching a new multi-year donor model, and designing innovative artistic programs while being more responsive to our community. We&#8217;re in a difficult economic climate &#8211; around 22% actual unemployment in this region &#8211; so seeing positive results is even more remarkable. We&#8217;ve made a plan, and it&#8217;s working.<\/p>\n<p>But it struck me that this was something entirely different. <\/p>\n<p>Instead of a top-down marketing campaign conceived of in the office; instead of using free viral tools like our Invite a Friend or Be Our Guest cards that WE created to encourage our audience members to broaden our base; instead of utilizing Purple Cow elements WE built into the concert-going experience that guaranteed buzz on Monday morning after a concert &#8211; here was an audience member acting independently and creating their own campaign, finding a means of distributing the information locally, and then disappearing into thin air! It was a &#8220;Lone Ranger&#8221; moment. Who WAS that masked audience-member? I don&#8217;t know! WE don&#8217;t know.<\/p>\n<p>Sometimes I ask myself what a vibrant arts community looks like. How do you know when you&#8217;ve found one? <\/p>\n<p>Perhaps in the new model, it will be when someone creates their own campaign on Facebook or Twitter &#8211; &#8220;I&#8217;m giving away two tickets to this week&#8217;s Bruckner symphony to the first person who responds!&#8221; <\/p>\n<p>Vibrant arts communities may feel chaotic because the command structures we&#8217;re used to won&#8217;t be operational anymore. The forces for change will be decentralized.<\/p>\n<p>Power to the people!<\/p>\n<p>Oooo baby, we&#8217;re about to lose control, and I like it!<\/p>\n","protected":false},"excerpt":{"rendered":"<p>It&#8217;s a concert week for me. Tomorrow night, the Adrian Symphony Orchestra will present a pops concert to end the season. As of early in the week we had seven seats left to sell and none of them were &#8220;two-together&#8221; in the hall. Mid-week I stopped by the local radio station to meet with the [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_genesis_hide_title":false,"_genesis_hide_breadcrumbs":false,"_genesis_hide_singular_image":false,"_genesis_hide_footer_widgets":false,"_genesis_custom_body_class":"","_genesis_custom_post_class":"","_genesis_layout":"","footnotes":""},"categories":[1],"tags":[],"class_list":{"0":"post-345","1":"post","2":"type-post","3":"status-publish","4":"format-standard","6":"category-uncategorized","7":"entry"},"_links":{"self":[{"href":"https:\/\/www.artsjournal.com\/creatived\/wp-json\/wp\/v2\/posts\/345","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.artsjournal.com\/creatived\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.artsjournal.com\/creatived\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.artsjournal.com\/creatived\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/www.artsjournal.com\/creatived\/wp-json\/wp\/v2\/comments?post=345"}],"version-history":[{"count":0,"href":"https:\/\/www.artsjournal.com\/creatived\/wp-json\/wp\/v2\/posts\/345\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.artsjournal.com\/creatived\/wp-json\/wp\/v2\/media?parent=345"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.artsjournal.com\/creatived\/wp-json\/wp\/v2\/categories?post=345"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.artsjournal.com\/creatived\/wp-json\/wp\/v2\/tags?post=345"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}