Blooper reel

My client Eric Owens had a recital at Carnegie Hall's Weill Hall last spring. Typically, I was doing seventeen things at once, two of which were working with Carnegie's Creative Services department on Eric's program and e mailing Hilary Hahn a photo of a dog wearing a yarmulke. No particular reason for that latter task.

The person I was working with at Carnegie asked which photo of Eric I wanted in the program. I cut and pasted the URL of a recent photo of Eric from the IMG Artists website and sent it off to him. I received an e mail back saying, "Attached is what we have on file for Mr. Owens. I'm not sure you want us to use the photo below."

That would be...of a dog wearing a yarmulke.

Amanda the Consummate Professional strikes again! What PR prowess. What charm, what grace!

Yesterday, I e mailed someone at Decca a response that was meant for someone else at Decca. Something like, "I just don't think that naked statue photo screams 'party'" as a reply to an iTunes question. On the ball yet again! My own incompetence made me think: a while back, we collected a list on Life's a Pitch of the things that annoy journalists about publicists (here) and that annoy publicists about journalists (here). Now I want a list of everyone's biggest PR bloopers. Come on...publicity is funny!

Comment anonymously or as your proud, mistake-making self here.
November 4, 2009 10:06 AM | | Comments (5)

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5 Comments

Well, just yesterday, I hit send on my constant contact press release and poof, my sweet friend Rebecca Davis pointed out - it has a template boilerplate at the bottom of your release that says:

Bucklesweet Media
Amanda Sweet
Job Title

ugh, can I just stop and triple check my work? No, too much to do!
This is the smallest of many blunders I have had over the years.

Once wrote a press release and forgot to mention the venue. Not only that, but I didn't even realize my mistake until a journalist called and said, "Um, Steven, where is this happening?"

Oh. Oh, yes. Fortunately, Amanda was kind enough to remind me of this crowning jewel.

There is a certain journalist who happens to have a blog that I may stalk. (The BLOG.) He has mentioned his partner a few times, and even posted lovely photos of their pets--let's call them "aardvarks."

At a premiere a couple of years ago, said journalist approached the press table, and with great enthusiam I blurted out "HI, _____." Then looked at the nice fellow he brought with him and said "IS THIS YOUR PARTNER??!!" (!!??!!??!!??)

"This is my editor."

At which point, Amanda evacuated the scene as I scrambled to recover "OH. I'M SORRY. I WAS JUST EXCITED TO MEET THE OWNER OF THE 'AARDVARKS, UM..." #FAIL

From that day, I have adopted a simple mantra that helps me in such situations: "Shut up, Sarah. SHUT. UP."

I think I looked down and started playing Brickbreaker on my Blackberry so as not to be at all affiliated with the situation. -AA

As someone who is on the other side of PR and who receives dozens of PR blasts a day, I sometimes get emails that still carry the artifact of someone else's name/organization/journal in the salutation. We all know it's great to get personalized messages, but this is really annoying. It's better to just write a generic blast and send it out to everyone rather than risk the mistake.

Personally, my worst moment was when a watercolor artist emailed me to submitted his (TERRIBLE) artwork to my organization, hoping to be included in a big gallery exhibition. I meant to forward the email to the President of the org for the final decision, but hit REPLY without realizing. So I wrote something along the lines of "This is terrible artwork. Should I just send him the standard 'No Thank You' reply?" Years later, I still cringe when I think about it. And the only way I realized my mistake is when I looked in my "Sent Items" folder a few minutes afterwards. Ouch. I still feel so bad for that poor guy. Maybe I crushed his spirit and ruined his career? We'll never know!

How amazing would it have been if they had just gone with the dog photo! I would treasure that program forever.

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About

Life's a Pitch Why don't we apply the successful marketing and publicity campaigns we see in our everyday lives to the performing arts? Great ideas are right there, ripe for the emulating. And who's responsible for the wide-reaching problems in ticket sales and audience development? Boring artists? Greedy managers? Overstretched marketing departments? We're beyond debating who owns the problem. Let's fix this thing.
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Amanda Ameer left her position as Publicity Manager at IMG Artists in June 2007 to start First Chair Promotion. She currently represents Hilary Hahn, Gabriel Kahane, The King's Singers, David LangEric Owens, Michael Gordon, Hélène Grimaud, Sondra Radvanovsky and Julia Wolfe, and serves as a consultant to Chamber Music America.
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