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Why HMV Really Failed
"HMV's problem wasn't just that it was expensive, compared with the online retailers. It was that, by and large, it had become an awful shopping experience. Where once it was a byword for music shopping, it became - from this music buyer's perspective - a place of last resort." The Guardian (UK) 01/15/13
Posted January 16, 2013 07:22 AM

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