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The language of value
In fact, the theater events on offer on October 16 weren't ''free,'' at all. Their cost was just redirected from the ticket holder to somebody else (generally, the theater company). ''Free'' and "discount" are powerful words in a consumer culture, but they carry with them all sorts of implications for perceived value. In essence, what is the perceived value of something we don't pay for?
As an alternative, consider this lede from a recent New York Times article:
Can't afford a $220 ticket to the Metropolitan Opera's production of "Doctor Atomic" in the new, post-meltdown economy? A pair of philanthropists may have helped put the sought-after seats within reach. Agnes Varis, a managing director of the Met's board, and her husband, Karl Leichtman, have bought $500,000 worth of prime orchestra tickets to the coming production of the John Adams opera, about the creation of the atomic bomb, so they can be resold at $30 each.Essentially, the Met is offering a deep discount to prime seats. But they're presenting it as a gift and a subsidy to the public from its enthusiastic patrons. The ticket is still worth $220, but the generosity of some kind stranger covered the large portion of its cost. Very clever.
You might think I'm playing with words here, but that's the larger point. The value we all long for -- that translates into ticket sales, public support, grants, good reviews, and gifts -- is driven in part by the words we choose. It makes sense to choose them carefully.
The ''free night of theater'' isn't free...it's a gift. That theater seat has enormous value, not just in its potential impact, but in actual, countable costs. And that gift is given with love and hope from individuals and organizations of limited means.
It might be time to flag the words ''free'' and ''discount'' and avoid them if we can, at least in the nonprofit arts. They don't convey what's actually going on. And they can distort the value of what we do.
[ Thanks Ms. Johnson for the big idea. ]
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