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Consumer segmentation systems have been around for a long while now in the commercial world. The junk mail you receive, the special on-line offers that clutter your inbox, even your in-store experiences are all influenced by the market segment you've been assigned -- whether your among the ''Young Digerati," the ''Multi-Culti Mosaic,'' or the ''Shotguns & Pickups.''
Market segmentation systems gather all sorts of behavioral, economic, and social data and cluster people into bite-size chunks of marketing fodder, to increase efficiency in communications, and to clarify and hone the development of new products and services.
If the thought makes you queasy, get used to it.
Many nonprofits and even nonprofit arts organizations have also used segmentation models for decades now, usually drafting on the segments developed for consumer markets. A few consulting firms (like AMS Planning & Research) have adapted and adopted these models for arts marketing and planning. But there hasn't been much publicly available that specifically relates to arts and culture audiences, patrons, and donors.
Thankfully, the gang at WolfBrown have decided to share theirs with the world. Building on the Value and Impact Study I mentioned a while back, they've developed market segments not only for ticket buyers, but for donors, as well.
How might you use the systems? Just imagine how your marketing and messaging might be different if you were speaking to a potential audience of ''Mavericks" or of "Serenity Seekers." Or, imagine how your development approach might vary toward ''Intrinsics,'' ''Networkers'', ''Co-Creators'', ''Marquee Donors,'' or ''Youth-Focused'' donors.
Will the new segments be useful? Only time will tell if the methodology produced productively unique clusters of values and preferences. But in the meanwhile, just the exercise of reviewing your organization's engagement strategies against these archetypes should be well worth the time.
Give them a read! (scroll down the page to the ''Segmentation Study'').
Categories:
AJ Blogs
AJBlogCentral | rssculture
Terry Teachout on the arts in New York City
Andrew Taylor on the business of arts & culture
rock culture approximately
Rebuilding Gulf Culture after Katrina
Richard Kessler on arts education
Douglas McLennan's blog
Art from the American Outback
For immediate release: the arts are marketable
No genre is the new genre
John Rockwell on the arts
Jan Herman - arts, media & culture with 'tude
dance
Apollinaire Scherr talks about dance
Tobi Tobias on dance et al...
jazz
Howard Mandel's freelance Urban Improvisation
Focus on New Orleans. Jazz and Other Sounds
Doug Ramsey on Jazz and other matters...
media
Jeff Weinstein's Cultural Mixology
Martha Bayles on Film...
classical music
Greg Sandow performs a book-in-progress
Exploring Orchestras w/ Henry Fogel
Harvey Sachs on music, and various digressions
Kyle Gann on music after the fact
Greg Sandow on the future of Classical Music
Norman Lebrecht on Shifting Sound Worlds
publishing
Jerome Weeks on Books
Scott McLemee on books, ideas & trash-culture ephemera
theatre
Wendy Rosenfield: covering drama, onstage and off
Chloe Veltman on how culture will save the world
Elizabeth Zimmer on time-based art forms
visual
Public Art, Public Space
John Perreault's art diary
Lee Rosenbaum's Cultural Commentary
Tyler Green's modern & contemporary art blog



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